# A C Wilgar Plumbing, Heating & Cooling A C Wilgar Plumbing, Heating & Cooling is a plumber in London. 732 public reviews across 2 review sources, rated 5.0/5 where a rating is published. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. Trust Score: 77 out of 100 (strong track record). The score rests on rated 5.0 from 732 reviews across 2 review sources. 4 reviews in the last 12 months. They state they've been established since 1985, but the earliest independent source we can find is 2013. Worth asking them about the gap. ## About Based in London, A C Wilgar Plumbing, Heating & Cooling has garnered attention for their commitment to detail and professionalism. Many customers have praised the team for their punctuality and thoroughness, with engineers like Gary frequently highlighted for their friendliness and expertise. Having been in the business for 12 years, they offer prompt and reliable service, often going above and beyond, such as replacing a dented boiler within the hour. Clients appreciate the seamless communication and organisation, with updates provided via text to track appointments. ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | Checkatrade | No rating shown | 474 | | Which? Trusted Traders | 5.0/5 | 258 | _Per-source review counts may overlap. They need not sum to the 732 cross-checked total above._ Rated 5.0, above the local average for plumbers in London. Across 1295 plumbers in London, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally. Most recent review: 5 months ago. ## What customers consistently say _Recurring strength themes from this trader's own reviews, each with a verbatim quote:_ - **Reliable and punctual** (Quoted from 3 reviews): "Punctual, professional and thorough." · Checkatrade, 3 Jul 2024 _Respectful and tidy in your home (3 reviewers describe them being respectful of the home and leaving it clean):_ "Excellent clean up afterwards as though they had never been there" · Checkatrade, 12 Mar 2026 ## What customers consistently praise _Themes mentioned across this trader's own public reviews:_ - Friendly & polite (mentioned in 46% of reviews we've read) ## Often reviewed for _Job types repeatedly named in this trader's own public reviews:_ - Boiler & heating (11 reviews) ## In customers' own words _Verbatim quotes from this trader's public reviews, each attributed to its source:_ > "First class installation of a new gas boiler by two very efficient fitters Cannot praise Andy and Billy enough Excellent clean up afterwards as though they had never been there I highly recommend A C Wilgar" > Source: Customer (5.0, via Checkatrade) > "Brilliant staff very polite, always respectful of property. Would highly recommend them." > Source: Anonymous (5.0, via Checkatrade) > "Offerred same day appointment by Wilgar's but we couldn't make it, given first slot next day. Plumber was polite and friendly and wore protective shoes. Identified a long term build up of scale, so replaced old trap and cleared pipe through wall. Flow was still not as expected so he got up a ladder and dislodged scale from the down pipe to hopper. I was surprised at what came out. Very thorough job water now drains immediately." > Source: Anonymous (5.0, via Checkatrade) ## Trades Plumber ## Services they list _Listed on public sources or the business's own website; check directly that they cover your job before you book:_ - Air Source Heat Pump Installation - ASHP - Bathroom & Kitchen Plumbing - Gas Boiler Installation - Gas Boiler Servicing / Repair - Gas Central Heating Installation - Gas Central Heating Servicing / Repair - Gas Cooker Installation - Gas Safety Checks - CP12 - General Plumbing - Plumbing Repairs - Power Flushing - Radiator Installation ## Areas covered _Towns and areas this trader lists serving. This is their own stated coverage, so confirm they cover your exact address before you book:_ - Kent - Orpington ## See their work _Portfolio and gallery links this business publishes. Inspect the source to see what each image represents:_ - [Instagram](https://www.instagram.com/acwilgar) - [Facebook](https://www.facebook.com/A.C.Wilgar) ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 732 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 2 public listings for this trader. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) - Website: MyTrustedTraders shows a public website for this trader. (via MyTrustedTraders public listing) Full verification checklist: https://mytrustedtraders.com/traders/a-c-wilgar-plumbing-heating-cooling/checks ## Credentials & sources - Credentials shown: 3 (none currently verifiable) - Companies House status: Unknown - Website online since 1999 (verified via public domain registry) - Evidence held from: Which? Trusted Traders, Checkatrade, REFCOM (F-Gas register), Renewable Energy Consumer Code - Public evidence last checked April 2026 ## What this business says about itself _Self-declared on the trader's own website, not independently verified:_ - Emergency availability: 24/7 emergency call-out - Guarantee: engineers will be on hand to fix problems which occur on your system, and we’ll cover the costs of all parts and labour - Established: 1985 (41 years in business) - Experience they state: over 20 years - Good to know: No call-out fee · Finance available - VAT number they state: GB 407784727 (check on the HMRC VAT checker: https://www.gov.uk/check-uk-vat-number) ## Before you hire a plumber _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints. - Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work. - Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start. - For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk. - Look for consistent reviews across several named sources, not one polished profile. ## Contact - Phone: 01689 891011 - Website: http://acwilgar.co.uk/ --- Source: MyTrustedTraders, https://mytrustedtraders.com/traders/a-c-wilgar-plumbing-heating-cooling Real public evidence only: every figure traces to a named source, and reviews are cross-checked across 2 review sources. If a source does not carry a field, it is not shown.