# Alan Mack Plumbing & Heating Services Alan Mack Plumbing & Heating Services is a plumber in London. Rated 5.0/5 from 115 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. No Trust Score yet: not enough public evidence held to score this business. 9 reviews in the last 12 months. ## About At Alan Mack Plumbing and Heating, we deliver exceptional service backed by nearly 30 years of experience. As a family-run business, we take pride in offering a range of options and price points for every job, big or small. We specialize in recommending the most cost-effective heating systems for your property, whether it’s a combi, system, or conventional boiler. Our goal is to ensure your heating system operates efficiently, reducing fuel consumption and lowering your bills. We stay current with the latest products and highly recommend Worcester Bosch, Viessmann, and Vaillant boilers. As approved installers, we provide extended warranties of up to 12 years. Our services include: - Boiler replacement, service, and repair - Cylinder installation - Heating controls (Hive, Nest) - Magnetic power flushing - Radiator installation - Booster pumps - General plumbing and gas work - Landlord certificates Please don’t hesitate to call us for inquiries or to schedule a service. Thank you, Alan Mack ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | Which? Trusted Traders | 5.0/5 | 115 | Rated 5.0, above the local average for plumbers in London. Across 1281 plumbers in London, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally. Most recent review: 5 months ago. ## What customers consistently say _Recurring strength themes from this trader's own reviews, each with a verbatim quote:_ - **Reliable and punctual** (Quoted from 2 reviews): "He came when he said he would" · Which? Trusted Traders, 25 Sept 2025 _Respectful and tidy in your home (3 reviewers describe them being respectful of the home and leaving it clean):_ "tidied up when he was finished" · Which? Trusted Traders, 13 Nov 2024 ## What customers consistently praise _Themes mentioned across this trader's own public reviews:_ - Professional (mentioned in 32% of reviews we've read) ## Trades Plumber ## Services they list _Listed on public sources or the business's own website; check directly that they cover your job before you book:_ - Central heating systems (installation and servicing) - Unvented cylinder installation and maintenance - Water softener installation and maintenance - Boiler installation - Boiler repair - Boiler servicing - Radiators and central heating - Power flushing - Gas fire repair and servicing - Immersion Heaters - Underfloor heating - Gas cooker installation ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 115 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 1 public listing for this trader. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) - Website: MyTrustedTraders shows a public website for this trader. (via MyTrustedTraders public listing) Full verification checklist: https://mytrustedtraders.com/traders/alan-mack-plumbing-heating-services/checks ## Credentials & sources - Credentials shown: 1 (none currently verifiable) - Companies House status: Unknown - Evidence held from: Which? Trusted Traders - Public evidence last checked June 2026 ## What this business says about itself _Self-declared on the trader's own website, not independently verified:_ - Insurance: Fully insured ## Opening hours - Source: Which? Trusted Traders - Monday–Saturday: 7am–8pm ## Before you hire a plumber _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints. - Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work. - Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start. - For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk. - Look for consistent reviews across several named sources, not one polished profile. ## Contact - Phone: 07886 239180 - Website: http://alanmackheating.com --- Source: MyTrustedTraders, https://mytrustedtraders.com/traders/alan-mack-plumbing-heating-services Real public evidence only: every figure traces to its named source. The evidence for this business comes from a single public source, so it is not yet cross-checked against a second. If a source does not carry a field, it is not shown.