# B T Morgan Heating Engineers B T Morgan Heating Engineers is a plumber in Cardiff. Rated 5.0/5 from 280 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. Trust Score: 63 out of 100 (good record, gaps to check). The score rests on rated 5.0 from 280 reviews. 5 reviews in the last 12 months. ## About Based in the North of Cardiff, we are a friendly, affordable and reliable Heating and Plumbing company. We specialise in Gas, Oil and LPG Boiler... ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | FreeIndex | 5.0/5 | 280 | Rated 5.0, in line with the local average for plumbers in Cardiff. Across 103 plumbers in Cardiff, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally. Most recent review: 9 months ago. This business replies to its public reviews, a sign it engages with its customers. ## What customers consistently say _Recurring strength themes from this trader's own reviews, each with a verbatim quote:_ - **Reliable and punctual** (Quoted from 2 reviews): "Their friendly, courteous and reliable staff were a pleasure to deal with." · FreeIndex, 27 Aug 2025 _Customers who keep coming back (2 reviewers describe returning):_ "This is not my first experience of their service, having installed a new system in my own property and several of my friends and family." · FreeIndex, 23 May 2025 _Respectful and tidy in your home (3 reviewers describe them being respectful of the home and leaving it clean):_ "Friendly and cleaned up all mess after installing the new boiler." · FreeIndex, 23 Jun 2026 ## What customers consistently praise _Themes mentioned across this trader's own public reviews:_ - Fast & efficient (mentioned in 40% of reviews we've read) - Professional (mentioned in 40% of reviews we've read) ## In customers' own words _Verbatim quotes from this trader's public reviews, each attributed to its source:_ > "Very fast and efficient response to replacing our old boiler, and work carried out in highly professional manner. Will definitely use their services in future." > Source: Peter Pegley (5.0, via FreeIndex) > "Excellent service. Friendly and cleaned up all mess after installing the new boiler. Highly recommended company, went the extra mile ! Thank you Jack and Dean." > Source: Tony Filice (5.0, via FreeIndex) > "Fitted a new boiler in my loft. Worked to their deadline. Excellent work, no mess left. Good value and will have no problem recommending them to anyone else. Thanks guys." > Source: Peter Bending (5.0, via FreeIndex) ## Trades Plumber ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 280 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 1 public listing for this trader. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) - Website: MyTrustedTraders shows a public website for this trader. (via MyTrustedTraders public listing) Full verification checklist: https://mytrustedtraders.com/traders/b-t-morgan-heating-engineers/checks ## Credentials & sources - Credentials shown: 0 - Companies House status: Unknown - FreeIndex lists Passed: Address checked · Check dated 23 Jul 2026 - FreeIndex lists Passed: Email address is working · Check dated 23 Jul 2026 - FreeIndex lists Passed: Mobile number checked · Check dated 23 Jul 2026 - FreeIndex lists Cash, Cheque, Visa Card payments, MasterCard payments, Bacs payments - FreeIndex lists Passed: Phone number checked · Check dated 23 Jul 2026 - FreeIndex lists Amazing Boiler offers, New Finance Boiler Quo..., Powerflushing Deals, Viessmann Combination ... - FreeIndex lists Member since 18 Feb 2009; Reviewed by FreeIndex 1 Jun 2020; Profile last updated 23 Jul 2026 - FreeIndex lists All customer reviews are verified by email and are automatically checked for authenticity. - Listed licence: FreeIndex lists membership City and Guilds - Listed licence: FreeIndex lists membership GSR - Gas Safe Register - Listed licence: FreeIndex lists membership OFTEC - Oil Firing Technical Association - Listed business history: FreeIndex lists them in business since 2009 - Website online since 2019 (verified via public domain registry) - Evidence held from: FreeIndex - Public evidence last checked August 2026 ## Opening hours - Source: FreeIndex - Monday–Friday: 8:30am–5:30pm - Saturday: 8:30am–12pm - Sunday: Closed ## Before you hire a plumber _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints. - Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work. - Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start. - For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk. - Look for consistent reviews across several named sources, not one polished profile. ## Contact - Phone: 029 2065 0025 - Website: https://btmorganheatingengineers.co.uk --- Source: MyTrustedTraders, https://mytrustedtraders.com/traders/b-t-morgan-heating-engineers Real public evidence only: every figure traces to its named source. The evidence for this business comes from a single public source, so it is not yet cross-checked against a second. If a source does not carry a field, it is not shown.