# Baker Smith Ltd Baker Smith Ltd is a tradesperson in St Albans. Rated 4.5/5 from 11 public reviews across 2 named sources. This is the MyTrustedTraders public-evidence profile — independent reviews, credentials and registry data cross-checked across named sources, with no ads and no paid placement. ## About We are a plumbing and heating company that has been established 15 years and have over 25 years experience in the field. This experience has enabled us to provide a service that satisfies the very different requirements of our clients be it private customers, landlords, tenants or agents. We offer a 24hr/7 day service, providing emergency evening, weekend and bank holiday cover for a number of our clients. Although our office is based in St. Albans, we cover North and West London and the Home Counties. We are Part “P” and Gas Safe registered (registration number 231067) and hold all the necessary insurance covers. We are happy to carry out any work from minor plumbing repairs to complete property refurbishment, including Landlord Gas Safety Certification, boiler replacements, bathroom installations etc. Find us on facebook www.facebook.com/bakersmithlimited Follow us on Twitter @Baker_SmithLTD ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | Which? Trusted Traders | 4.4/5 | 11 | _Per-source review counts may overlap — they need not sum to the 11 cross-checked total above._ ## In customers' own words _Verbatim quotes from this trader's public reviews, each attributed to its source:_ > "Recently needed attention to my downstairs toilet. I had tried another plumber but he didn't bother to phone me back despite promises. Requested help and very pleasant plumber came same day. Resolved problem within the hour. Made no attempt to drag out time, which is known. Would recommend." > — Brian (5.0, via Which? Trusted Traders) > "BakerSmith was not my first choice simply because I went with a Which? Trusted Trader nearer to my home, but this company badly let me down as they regarded me asking questions as a sign that I did not trust them. When they pulled out a whole list of jobs I had planned was in danger of falling apart. I phoned BakerSmith in floods of tears and John Baker was wonderful (making me laugh and telling me that he didn't think I was being unreasonable), saying that he would send Mark (Smith) to look at the work and come up with an estimate. Mark came round within days and said the company would be able to carry out the work on the days that I had planned. What was even better was his estimate was lower than the original company. He explained everything brilliantly and was able to suggest that pipework could go under the floor boards when the other company said that pipe work would need to go on the outside of the house. I bombarded him with loads of questions and he answered every one. He never made me feel like a pest. Liam did the work and his work ethic was amazing. He was even able to give us hot water when the boiler was being changed over. When he put our new shower in I wanted something changed so he came early the next working day and fixed it. I will never trust another company with our heating and plumbing ever again." > — 15932 (5.0, via Which? Trusted Traders) > "Baker Smith were called out on my behalf following a burst at my house. All I can say is that they were fantastic not only did they repair the leak, but Mark, a director took complete control of the situation arranged for all work, replacement floors, decorating etc. to be done. He kept in constant touch updating me with how things were going. They were expedient, extremely clean and careful workmen. I cannot fault them in any way and would recommend them to anyone without a second thought." > — rexresident (5.0, via Which? Trusted Traders) ## Independent verification _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MTT is showing 11 public reviews on this profile. (via Companies House) - Source profile spread: MTT is showing 2 source profiles for this trader. (via Companies House) - Business identity: MTT is showing public business identity data with operating status unknown. (via MyTrustedTraders public listing) - Contact phone: MTT is showing a public phone contact on this profile. (via MyTrustedTraders public listing) Full verification checklist: https://mytrustedtraders.com/traders/baker-smith-ltd/checks ## Credentials & sources - Verified credentials on file: 0 - Companies House status: unknown - Evidence held from: Companies House, Which? Trusted Traders - Public evidence last checked May 2026 ## Contact - Phone: 01727 730590 --- Source: MyTrustedTraders — https://mytrustedtraders.com/traders/baker-smith-ltd Real public evidence only: every figure traces to a named source and is cross-checked. If a source does not carry a field, it is not shown.