# Burnside and Son Burnside and Son is a plumber in Swanley. Rated 5.0/5 from 258 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. Trust Score: 60 out of 100 (good record, gaps to check). The score rests on rated 5.0 from 258 reviews. 3 reviews in the last 12 months. ## Emergency callout _Listed for emergency callout on Checkatrade. This is how they list themselves. Call ahead to confirm they can attend your job right now before you rely on it:_ - Central Heating Repair - Plumber ## About Central heating in Swanley. ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | Checkatrade | No rating shown | 258 | Rated 5.0, in line with the local average for plumbers in Swanley. Across 21 plumbers in Swanley, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally. Most recent review: 5 months ago. ## What customers consistently praise _Themes mentioned across this trader's own public reviews:_ - Friendly & polite (mentioned in 67% of reviews we've read) - Fast & efficient (mentioned in 33% of reviews we've read) - Professional (mentioned in 33% of reviews we've read) - Punctual (mentioned in 33% of reviews we've read) ## In customers' own words _Verbatim quotes from this trader's public reviews, each attributed to its source:_ > "Prompt response. Good communication. Acceptable price. Work carried out perfectly. I was impressed he removed the boots when entering my home without asking." > Source: Anonymous (5.0, via Checkatrade) > "This company responded quickly when we posted the job - which was to replace an old gas hob with a brand new one. They were polite and amenable to our requirements and then completed the work on the date and time they stated they would. All work was completed to the standard we wanted and we have no qualms about recommending them and using them again ourselves." > Source: Anonymous (5.0, via Checkatrade) > "Tom was polite helpful, efficient and knowledgeable" > Source: glen m (4.9, via Checkatrade) ## Trades Plumber, Gas Engineer ## Services they list _Listed on public sources or the business's own website; check directly that they cover your job before you book:_ - Bathroom & Kitchen Plumbing - Gas Boiler Installation - Gas Boiler Servicing / Repair - Gas Central Heating Installation - Gas Central Heating Servicing / Repair - Gas Cooker Installation - Gas Safety Checks - CP12 - General Plumbing - Pipe Fitter - Plumbing Repairs - Power Flushing - Radiator Installation ## Areas covered _Towns and areas this trader lists serving. This is their own stated coverage, so confirm they cover your exact address before you book:_ - Swanley ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 258 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 1 public listing for this trader. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) Full verification checklist: https://mytrustedtraders.com/traders/burnside-and-son/checks ## Credentials & sources - Credentials shown: 0 - Companies House status: Unknown - Evidence held from: Checkatrade - Check dates vary by source. Where we hold a date, the check shows it. ## Before you hire a plumber _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints. - Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work. - Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start. - For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk. - Confirm they cover your area and can actually come out in your timeframe before anything else. ## Contact - Phone: 07480 802676 --- Source: MyTrustedTraders, https://mytrustedtraders.com/traders/burnside-and-son Real public evidence only: every figure traces to a named source and is cross-checked. If a source does not carry a field, it is not shown.