# Carthy's Plumbing & Heating Ltd Carthy's Plumbing & Heating Ltd is a plumber in Epping. Rated 4.9/5 from 281 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. Trust Score: 58 out of 100 (good record, gaps to check). The score rests on rated 4.9 from 281 reviews. 3 reviews in the last 12 months. ## Emergency callout _Listed for emergency callout on Checkatrade. This is how they list themselves. Call ahead to confirm they can attend your job right now before you rely on it:_ - Plumber ## About Central heating in Epping, Essex. ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | Checkatrade | No rating shown | 281 | Rated 4.9, above the local average for plumbers in Epping. Across 8 plumbers in Epping, the typical rating is 4.7 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally. Most recent review: 6 months ago. ## What customers consistently say _Recurring strength themes from this trader's own reviews, each with a verbatim quote:_ - **Clear communication** (Quoted from 3 reviews): "They arrived on time, explained everything clearly, and carried out the work efficiently and to a very high standard." · Checkatrade, 20 Feb 2026 - **Quality of the work** (Quoted from 2 reviews): "The new tank installation was neat and professional, and the toilet leak was sorted quickly with no mess left behind." · Checkatrade, 20 Feb 2026 - **Reliable and punctual** (Quoted from 2 reviews): "They arrived on time, explained everything clearly, and carried out the work efficiently and to a very high standard." · Checkatrade, 20 Feb 2026 _Respectful and tidy in your home (3 reviewers describe them being respectful of the home and leaving it clean):_ "The new tank installation was neat and professional, and the toilet leak was sorted quickly with no mess left behind." · Checkatrade, 20 Feb 2026 ## What customers consistently praise _Themes mentioned across this trader's own public reviews:_ - Friendly & polite (mentioned in 67% of reviews we've read) - Professional (mentioned in 33% of reviews we've read) - Punctual (mentioned in 33% of reviews we've read) - Quality of work (mentioned in 33% of reviews we've read) ## In customers' own words _Verbatim quotes from this trader's public reviews, each attributed to its source:_ > "Carthy’s Plumbing did an excellent job for me. They replaced my water tank in the loft and also fixed a leak in my toilet, and I couldn’t be happier with the service. They arrived on time, explained everything clearly, and carried out the work efficiently and to a very high standard. The new tank installation was neat and professional, and the toilet leak was sorted quickly with no mess left behind. Really friendly and reliable throughout, it’s clear they take pride in their work. I would definitely recommend Carthy’s Plumbing and will be using them again in the future." > Source: Anonymous (5.0, via Checkatrade) > "Have been using Carthy’s for a number of years at Coopersale Primary School, and have recommended them to a number of other customers. If you want a full heating system, a boiler service or a new bathroom, plus other services Tom and his team are excellent, from the office staff to the engineers, always very polite and go out of their way to accommodate your needs." > Source: Anonymous (5.0, via Checkatrade) > "Carthys installed a wet room and wc area with underfloor heating. Excellent work, consulted us throughout . Tidied up daily and worked hard all day" > Source: Anonymous (5.0, via Checkatrade) ## Trades Plumber, Gas Engineer ## Services they list _Listed on public sources or the business's own website; check directly that they cover your job before you book:_ - Air Source Heat Pump Installation - ASHP - General Plumbing - Plumbing Repairs - Power Flushing - Radiator Installation - Shower Installation - Underfloor Heating Installation - Water Leak Detection - Water Supply Pipe Repairs ## Areas covered _Towns and areas this trader lists serving. This is their own stated coverage, so confirm they cover your exact address before you book:_ - Epping - Essex ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 281 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 2 public listings for this trader. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) Full verification checklist: https://mytrustedtraders.com/traders/carthys-plumbing-heating-ltd/checks ## Credentials & sources - Credentials shown: 0 - Companies House status: Unknown - Evidence held from: Checkatrade, Companies House - Check dates vary by source. Where we hold a date, the check shows it. ## Before you hire a plumber _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints. - Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work. - Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start. - For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk. - Confirm they cover your area and can actually come out in your timeframe before anything else. ## Contact - Phone: 07426 701176 --- Source: MyTrustedTraders, https://mytrustedtraders.com/traders/carthys-plumbing-heating-ltd Real public evidence only: every figure traces to a named source, with evidence held from 2 named public sources. If a source does not carry a field, it is not shown.