# Concept Home Improvements Ltd Concept Home Improvements Ltd is a builder in Hornchurch. Rated 5.0/5 from 2 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. Trust Score: 36 out of 100, with a caution: newest review we found is from October 2023. Weigh that age against the score. They state they've been established since 1987, but the earliest independent source we can find is 2002. Worth asking them about the gap. We cross-checked Companies House: this business is officially registered for work that matches the builder services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry. ## About Concept Windows & Conservatories is a family run company. Established in 1987 we specialise in the installation of high quality double glazed uPVC windows, doors, conservatories, orangeries and roof line products. We have an excellent reputation in Essex, Middlesex & London for supply and installing high quality products alongside an exceptional level of customer service and after care. We are one of the few double glazing companies in the area who are Trading Standards Approved. We offer the following products: Windows Doors Composite Doors Stable Doors French Doors Patio Doors Conservatories Conservatory Refurbishments Solid Roof Conservatories Orangeries Roofline Fascias, Soffits and Guttering Sealed Unit (glass) Replacement Visit one of our Showrooms Concept House, Billet Lane, Hornchurch, Essex, RM11 1XP or 170 Deans Lane, Edgware, Middlesex, HA8 9NT ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | Which? Trusted Traders | 5.0/5 | 2 | Rated 5.0, in line with the local average for builders in Hornchurch. Across 31 builders in Hornchurch, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally. Most recent review: 3 years ago. ## In customers' own words _Verbatim quotes from this trader's public reviews, each attributed to its source:_ > "Conservatory replaced. Very professional service start to finish" > Source: Which? Trusted Traders Consumer (5.0, via Which? Trusted Traders) > "I had a conservatory built by Concept around 10 years ago. So well built that I went back to them to replace the glass roof with a solid one. I also wanted to change the interior which involved building works. From the initial meeting with the sales rep right through to the trades people I felt listened to, was given sensible advice with costing differences so I could make informed decisions. Being a woman dealing with this firm I felt listened to and respected. Their work is exceptional from the structure to the finish. A good trustworthy British firm which restored my faith in builders. Well done Concept! And thank you" > Source: Which? Trusted Traders Consumer (5.0, via Which? Trusted Traders) ## Trades Builder ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 2 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 2 public listings for this trader. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data for company number 04469491 with operating status active. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) Full verification checklist: https://mytrustedtraders.com/traders/concept-home-improvements-ltd/checks ## Credentials & sources - Credentials shown: 2 (none currently verifiable) - Companies House status: Active - Run by 2 directors; the longest-serving current director was appointed in 2011 (Companies House officers) - Previously traded as CONCEPT WINDOWS LIMITED (until 2012) (former Companies House name) - Evidence held from: Which? Trusted Traders, Trading Standards Approved (Buy With Confidence), Companies House - Check dates vary by source. Where we hold a date, the check shows it. ## Before you hire a builder _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Never pay a large deposit up front. Agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done. - Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced. - Be wary of a cash-only price or pressure to start tomorrow. Both are red flags for an unaccountable job. - Ask to see a portfolio of completed work like yours, plus recent references you can contact. - Check the credentials and registrations that matter for this work, and that they are current. ## Contact - Phone: 01708 463563 --- Source: MyTrustedTraders, https://mytrustedtraders.com/traders/concept-home-improvements-ltd Real public evidence only: every figure traces to a named source and is cross-checked. If a source does not carry a field, it is not shown.