# Concept

Concept is a builder in Shepperton. Rated 4.9/5 from 115 public reviews across 1 named source. This is the MyTrustedTraders public-evidence profile — independent reviews, credentials and registry data cross-checked across named sources, with no ads and no paid placement.

## About
Verified builder in Shepperton, Surrey.

## Public review evidence (by source)
| Source | Average rating | Reviews |
| --- | --- | --- |
| Checkatrade | 5.0/5 | 115 |

_Per-source review counts may overlap — they need not sum to the 115 cross-checked total above._

Rated 4.9★ — in line with the local average for builders in Shepperton. Across 8 rated builders in Shepperton, the typical rating is 5.0★. We compare against the same businesses a homeowner would find searching for this trade locally.

## In customers' own words
_Verbatim quotes from this trader's public reviews, each attributed to its source:_
> "Chris done a superb job and was great at keeping me up to date at all times with the job and progress. Really happy with the job and the clean up afterward was perfect. Really pleased with everything. Thank you!"
> — Anonymous (5.0, via Checkatrade)

> "Chris came to us to install a new window and we could not be happier. He was upfront and communicative about costs and timelines, he stayed on top of suppliers and let us know how they were getting on, he arrived exactly when he said he would and completed the work to a high standard. Overall an excellent experience and we would definitely use Concept again if we have future building work."
> — Jonathan E (4.8, via Checkatrade)

> "After me choosing the door design from various catalogues, Chris and his Concept team got straight to work ordering it, then when delivered, installing it, keeping me regularly posted along the way. However, I was unhappy with the short leverage of the delivered door’s internal locking mechanism. Despite several efforts by Chris to make it open any easier, then chasing the manufacturers to replace it, Chris replaced it himself. Initially temporarily, then permanently. In doing so, I felt he went the extra mile to get what the customer wanted, whilst keeping me informed of progress throughout."
> — Anonymous (4.8, via Checkatrade)

## Trades
Builder, Landscaper

## Independent verification
_What MyTrustedTraders independently checked for this business (verified items only):_
- Review volume: MTT is showing 115 public reviews on this profile. (via Checkatrade)
- Source profile spread: MTT is showing 1 source profile for this trader. (via Checkatrade)
- Business identity: MTT is showing public business identity data with operating status unknown. (via MyTrustedTraders public listing)
- Contact phone: MTT is showing a public phone contact on this profile. (via MyTrustedTraders public listing)
- Accreditations shown: MTT is showing 1 credential or accreditation on this profile. (via Public credential evidence)

Full verification checklist: https://mytrustedtraders.com/traders/concept/checks

## Credentials & sources
- Verified credentials on file: 1
  - Waste carrier (Environment Agency)
- Companies House status: unknown
- Evidence held from: Checkatrade

## Before you hire a builder
_What to check when choosing this kind of trade — general guidance, not a claim about this business:_
- Never pay a large deposit up front — agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done.
- Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced.
- Be wary of a cash-only price or pressure to start tomorrow — both are red flags for an unaccountable job.
- Ask to see a portfolio of completed work like yours, plus recent references you can contact.
- Check the credentials and registrations that matter for this work — and that they are current.

## Contact
- Phone: 07307 201713

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Source: MyTrustedTraders — https://mytrustedtraders.com/traders/concept
Real public evidence only: every figure traces to a named source and is cross-checked. If a source does not carry a field, it is not shown.