# Concept

Concept is a builder in Shepperton. Rated 4.9/5 from 115 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement.

Trust Score: 50 out of 100 (good record, gaps to check). The score rests on rated 4.9 from 115 reviews.

## Public review evidence (by source)
| Source | Average rating | Reviews |
| --- | --- | --- |
| Checkatrade | No rating shown | 115 |

Rated 4.9, in line with the local average for builders in Shepperton. Across 15 builders in Shepperton, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Most recent review: 7 months ago.

## In customers' own words
_Verbatim quotes from this trader's public reviews, each attributed to its source:_
> "Chris done a superb job and was great at keeping me up to date at all times with the job and progress. Really happy with the job and the clean up afterward was perfect. Really pleased with everything. Thank you!"
> Source: Anonymous (5.0, via Checkatrade)

> "Chris came to us to install a new window and we could not be happier. He was upfront and communicative about costs and timelines, he stayed on top of suppliers and let us know how they were getting on, he arrived exactly when he said he would and completed the work to a high standard. Overall an excellent experience and we would definitely use Concept again if we have future building work."
> Source: Jonathan E (4.9, via Checkatrade)

> "After me choosing the door design from various catalogues, Chris and his Concept team got straight to work ordering it, then when delivered, installing it, keeping me regularly posted along the way. However, I was unhappy with the short leverage of the delivered door’s internal locking mechanism. Despite several efforts by Chris to make it open any easier, then chasing the manufacturers to replace it, Chris replaced it himself. Initially temporarily, then permanently. In doing so, I felt he went the extra mile to get what the customer wanted, whilst keeping me informed of progress throughout."
> Source: Anonymous (4.9, via Checkatrade)

## Trades
Builder, Concrete contractor, Demolition contractor, Landscaper

## Services they list
_Listed on public sources or the business's own website; check directly that they cover your job before you book:_
- Agricultural Building
- Basement / Cellar Conversions
- Brick / Concrete Structural Repairs
- Car Ports
- Cladding
- Concrete Garages
- Concreting
- Demolition
- Equestrian Stable
- Extensions / Conversions
- Fire and Flood Renovation
- Foundations

## Areas covered
_Towns and areas this trader lists serving. This is their own stated coverage, so confirm they cover your exact address before you book:_
- Shepperton
- Surrey

## What we checked, and when
_What MyTrustedTraders independently checked for this business (verified items only):_
- Review volume: MyTrustedTraders shows 115 public reviews on this profile. (via MyTrustedTraders public listing)
- Public listing spread: MyTrustedTraders shows 1 public listing for this trader. (via MyTrustedTraders public listing)
- Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing)
- Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing)

Full verification checklist: https://mytrustedtraders.com/traders/concept/checks

## Credentials & sources
- Credentials shown: 1 (none currently verifiable)
- Companies House status: Unknown
- Evidence held from: Checkatrade, Waste carrier (Environment Agency)
- Check dates vary by source. Where we hold a date, the check shows it.

## Before you hire a builder
_What to check when choosing this kind of trade (general guidance, not a claim about this business):_
- Never pay a large deposit up front. Agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done.
- Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced.
- Be wary of a cash-only price or pressure to start tomorrow. Both are red flags for an unaccountable job.
- Ask to see a portfolio of completed work like yours, plus recent references you can contact.
- Check the credentials and registrations that matter for this work, and that they are current.

## Contact
- Phone: 07307 201713

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Source: MyTrustedTraders, https://mytrustedtraders.com/traders/concept
Real public evidence only: every figure traces to a named source, with evidence held from 2 named public sources. If a source does not carry a field, it is not shown.