# Crystal DMS Ltd

Crystal DMS Ltd is a plumber in Welwyn Garden City Herts. Rated 5.0/5 from 263 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement.

No Trust Score yet: not enough public evidence held to score this business.

## About
At Crystal Drain Maintenance Services we pride ourselves with our excellent reputation for customer satisfaction and a good, reliable job well done. Just...

## Public review evidence (by source)
| Source | Average rating | Reviews |
| --- | --- | --- |
| TrustATrader | 5.0/5 | 263 |

Most recent review: 1 year ago.

## In customers' own words
_Verbatim quotes from this trader's public reviews, each attributed to its source:_
> "I've known Crystal DMS for some years and have always found their work to be excellent. We had a seriously blocked drain reported by a tenant at 5 pm last Saturday; I called Crystal, they responded immediately and the drain was cleared 2 hours later. Superb service as always."
> Source: Nigel (5.0, via TrustATrader)

> "I would like to thank Jordan and Sam for an efficient job. They explained the issue in detail and resolved it promptly. Thank you!"
> Source: Hannah (5.0, via TrustATrader)

> "We have had ongoing problems with a partially blocked toilet for several years. Three different plumbers and Dynorod have all been out without solving the issue. I chatted with Paul and it was clear that he understood the problem and was confident he could solve it. Jordan and Sam came out the next day. They were able to clear the drain within 2 hours. They explained to us exactly what they were doing as they went along and showed the clear drains when they had finished. I wish we had called Crystal DMS first!"
> Source: Amanda (5.0, via TrustATrader)

## Trades
Plumber

## See their work
_Portfolio and gallery links this business publishes. Inspect the source to see what each image represents:_
- [Instagram](https://www.instagram.com/crystaldmsltd)
- [Facebook](https://www.facebook.com/crystaldmsltd)

## What we checked, and when
_What MyTrustedTraders independently checked for this business (verified items only):_
- Review volume: MyTrustedTraders shows 263 public reviews on this profile. (via MyTrustedTraders public listing)
- Public listing spread: MyTrustedTraders shows 1 public listing for this trader. (via MyTrustedTraders public listing)
- Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing)
- Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing)
- Website: MyTrustedTraders shows a public website for this trader. (via MyTrustedTraders public listing)

Full verification checklist: https://mytrustedtraders.com/traders/crystal-dms-ltd-2/checks

## Credentials & sources
- Credentials shown: 1 (none currently verifiable)
- Companies House status: Unknown
- Website online since 2008 (verified via public domain registry)
- Evidence held from: TrustATrader
- Public evidence last checked May 2026

## What this business says about itself
_Self-declared on the trader's own website, not independently verified:_
- Emergency availability: 24/7 emergency response
- Experience they state: over 20 years
- Areas served: Scotland, North of England, Wales
- Good to know: Free quotes · Family-run

## Before you hire a plumber
_What to check when choosing this kind of trade (general guidance, not a claim about this business):_
- Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
- Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
- Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
- For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk.
- Look for consistent reviews across several named sources, not one polished profile.

## Contact
- Phone: 07307 211600
- Website: http://www.crystaldms.co.uk

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Source: MyTrustedTraders, https://mytrustedtraders.com/traders/crystal-dms-ltd-2
Real public evidence only: every figure traces to its named source. The evidence for this business comes from a single public source, so it is not yet cross-checked against a second. If a source does not carry a field, it is not shown.