# Deri Thomas Heating & Gas Services

Deri Thomas Heating & Gas Services is a plumber in Pontypool. Rated 5.0/5 from 43 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement.

Trust Score: 41 out of 100, with a caution: newest review we found is from December 2019. Weigh that age against the score.

## Public review evidence (by source)
| Source | Average rating | Reviews |
| --- | --- | --- |
| Checkatrade | 5.0/5 | 43 |

Rated 5.0, in line with the local average for plumbers in Pontypool. Across 6 plumbers in Pontypool, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Most recent review: 7 years ago.

## What customers consistently praise
_Themes mentioned across this trader's own public reviews:_
- Friendly & polite (mentioned in 33% of reviews we've read)
- Professional (mentioned in 31% of reviews we've read)
- Quality of work (mentioned in 26% of reviews we've read)

## Often reviewed for
_Job types repeatedly named in this trader's own public reviews:_
- Boiler & heating (14 reviews)
- Bathroom (2 reviews)

## In customers' own words
_Verbatim quotes from this trader's public reviews, each attributed to its source:_
> "Excellent service. Deri is a really nice chap, great quote given and no extras added on. He started on time and finished in 1 day. I would highly recommend."
> Source: Anonymous (5.0, via Checkatrade)

> "I had snapped a bleed valve off a very expensive towel rail. Deri would not give up until it was fixed. Eventually resulted in the valve being drilled out and a new valve engineered and re-fitted, but otherwise would have cost me over £X to replace. Deri was very professional and knowledgeable and I would have no hesitation in recommending him and using him again. Also had a problem with my underfloor heating. Deri quickly identified the problem, identified online a supplier of the faulty component and returned to fit it."
> Source: Anonymous (5.0, via Checkatrade)

> "Deri did an absolutely fantastic job. He arrived promptly and completed the job quickly and efficiently. He cleaned up any mess created as he went along to a very high standard. He is a very friendly and knowledgeable tradesman. I would not hesitate in recommending him to others and will be using his services again in the future."
> Source: Anonymous (5.0, via Checkatrade)

## Trades
Plumber

## What we checked, and when
_What MyTrustedTraders independently checked for this business (verified items only):_
- Review volume: MyTrustedTraders shows 43 public reviews on this profile. (via MyTrustedTraders public listing)
- Public listing spread: MyTrustedTraders shows 1 public listing for this trader. (via MyTrustedTraders public listing)
- Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing)

Full verification checklist: https://mytrustedtraders.com/traders/deri-thomas-heating-gas-services/checks

## Credentials & sources
- Credentials shown: 0
- Companies House status: Unknown
- Evidence held from: Checkatrade
- Check dates vary by source. Where we hold a date, the check shows it.

## Before you hire a plumber
_What to check when choosing this kind of trade (general guidance, not a claim about this business):_
- Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
- Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
- Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
- For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk.
- Look for consistent reviews across several named sources, not one polished profile.

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Source: MyTrustedTraders, https://mytrustedtraders.com/traders/deri-thomas-heating-gas-services
Real public evidence only: every figure traces to its named source. The evidence for this business comes from a single public source, so it is not yet cross-checked against a second. If a source does not carry a field, it is not shown.