# DNA Heating & Plumbing Ltd DNA Heating & Plumbing Ltd is a plumber in Snodland. Rated 5.0/5 from 29 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. No Trust Score yet: not enough public evidence held to score this business. 28 reviews in the last 12 months. ## About DNA Heating & Plumbing Ltd has been vetted and approved by TrustATrader. Covering Medway, Bromley and Dartford ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | TrustATrader | 5.0/5 | 29 | Most recent review: 5 months ago. This business replies to its public reviews, a sign it engages with its customers. ## What customers consistently say _Recurring strength themes from this trader's own reviews, each with a verbatim quote:_ - **Reliable and punctual** (Quoted from 2 reviews): "punctual" · TrustATrader, 20 Oct 2025 _Respectful and tidy in your home (2 reviewers describe them being respectful of the home and leaving it clean):_ "Very clean while he worked" · TrustATrader, 23 Oct 2025 ## What customers consistently praise _Themes mentioned across this trader's own public reviews:_ - Friendly & polite (mentioned in 44% of reviews we've read) ## In customers' own words _Verbatim quotes from this trader's public reviews, each attributed to its source:_ > "Brilliant. Spoke to Dave on the phone on Friday for a bit of an emergency repair. He diagnosed the issue over the phone with me, and turned up Saturday morning with the right part in his pocket. Installed quickly, and I now have a nice quiet hot water system. Would happily recommend him to anyone. Always good to know a reliable plumber." > Source: Rob (5.0, via TrustATrader) > "Brilliant!! Prompt, quality, friendly and cost friendly service!!! I had Dave coming over to check on my boiler and to perform power flush - all done and dusted in very short time plus some friendly advice on how to keep things working longer and even more cost efficiently!! I’m a regular customer now and can’t fault his skills and experience in heating and plumbing 👌👌 Highly recommended whether you need a service or a break down." > Source: Jan Milota (5.0, via TrustATrader) > "Dave serviced our boiler he was very professional and we received a great service, we would definitely recommend him to our friends and family." > Source: Keith Smith (5.0, via TrustATrader) ## Trades Plumber, Gas Engineer ## Verified & regulated status - TrustATrader lists these checks: Identification checked, Company address verified, Customer references checked, Agreed to TrustATrader's high standards, Agreed to complaints procedure - TrustATrader records no missed appointments in the past 6 months - TrustATrader lists insurance with Rhino Trade Insurance, verified 19 Sept 2025 ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 29 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 2 public listings for this trader. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data for company number 13523856 with operating status active. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) - Website: MyTrustedTraders shows a public website for this trader. (via MyTrustedTraders public listing) Full verification checklist: https://mytrustedtraders.com/traders/dna-heating-plumbing-ltd-2/checks ## Credentials & sources - Credentials shown: 1 (none currently verifiable) - Companies House status: Active - Run by 2 directors; the longest-serving current director was appointed in 2021 (Companies House officers) - Previously traded as WELLARD PLUMBING LIMITED (until 2024) (former Companies House name) - Website online since 2024 (verified via public domain registry) - Evidence held from: TrustATrader, Companies House - Check dates vary by source. Where we hold a date, the check shows it. ## What this business says about itself _Self-declared on the trader's own website, not independently verified:_ - Emergency availability: 24/7 ## Before you hire a plumber _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints. - Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work. - Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start. - For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk. - Confirm they cover your area and can actually come out in your timeframe before anything else. ## Contact - Phone: 07307 213415 - Website: https://www.dnaheatingplumbing.services/ --- Source: MyTrustedTraders, https://mytrustedtraders.com/traders/dna-heating-plumbing-ltd-2 Real public evidence only: every figure traces to a named source, with evidence held from 2 named public sources. If a source does not carry a field, it is not shown.