# Duval Heating

Duval Heating is a plumber in Ipswich. Rated 5.0/5 from 3 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement.

Trust Score: 53 out of 100, with a caution: newest review we found is from November 2019. Weigh that age against the score.

They state they've been established since 1980, but the earliest independent source we can find is 2019. Worth asking them about the gap.

## Public review evidence (by source)
| Source | Average rating | Reviews |
| --- | --- | --- |
| Checkatrade | 5.0/5 | 3 |

Rated 5.0, above the local average for plumbers in Ipswich. Across 89 plumbers in Ipswich, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Most recent review: 7 years ago.

## What customers consistently say
_Recurring strength themes from this trader's own reviews, each with a verbatim quote:_
- **Clear communication** (Quoted from 2 reviews): "Excellent service - very efficient and friendly. Gave information explained about work undertaken" · Checkatrade, 26 Nov 2019

## In customers' own words
_Verbatim quotes from this trader's public reviews, each attributed to its source:_
> "Excellent service - very efficient and friendly. Gave information explained about work undertaken"
> Source: Anonymous (5.0, via Checkatrade)

> "Really pleased with the work. Steve was very helpful. He kept me informed of what he was doing and why, as well as what I needed to do in the future to maintain the system. Would recommend."
> Source: Anonymous (5.0, via Checkatrade)

> "Am always extremely satisfied with the work carried out by Steve Duval hence the reason I choose him when a plumbing/heating problem arises."
> Source: Anonymous (5.0, via Checkatrade)

## Trades
Plumber, Bathroom Fitter

## See their work
_Portfolio and gallery links this business publishes. Inspect the source to see what each image represents:_
- [Instagram](https://instagram.com/citydirect)
- [Pinterest](https://www.pinterest.com/citydirect)

## What we checked, and when
_What MyTrustedTraders independently checked for this business (verified items only):_
- Review volume: MyTrustedTraders shows 3 public reviews on this profile. (via MyTrustedTraders public listing)
- Public listing spread: MyTrustedTraders shows 1 public listing for this trader. (via MyTrustedTraders public listing)
- Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing)
- Website: MyTrustedTraders shows a public website for this trader. (via MyTrustedTraders public listing)

Full verification checklist: https://mytrustedtraders.com/traders/duval-heating/checks

## Credentials & sources
- Credentials shown: 0
- Companies House status: Unknown
- Evidence held from: Checkatrade
- Check dates vary by source. Where we hold a date, the check shows it.

## What this business says about itself
_Self-declared on the trader's own website, not independently verified:_
- Established: 1980 (46 years in business)
- Areas served: Ipswich, England
- Payment methods: American Express, Discover, Mastercard, Visa

## Before you hire a plumber
_What to check when choosing this kind of trade (general guidance, not a claim about this business):_
- Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
- Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
- Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
- For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk.
- Ask to see a portfolio of completed work like yours, plus recent references you can contact.

## Contact
- Website: https://duval-heating-gas-safe-registered-lpg-and-natural-gas.ipswichdirect.uk

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Source: MyTrustedTraders, https://mytrustedtraders.com/traders/duval-heating
Real public evidence only: every figure traces to its named source. The evidence for this business comes from a single public source, so it is not yet cross-checked against a second. If a source does not carry a field, it is not shown.