# Extracta Extracta is a carpet / upholstery cleaner in Walsall. Rated 5.0/5 from 7 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. Trust Score: 38 out of 100, with a caution: newest review we found is from November 2017. Weigh that age against the score. They state they've been established since 1986, but the earliest independent source we can find is 2010. Worth asking them about the gap. ## About 5 ***** Star Rated on thomsonlocal.com - Read our reviews - Extracta - Walsall ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | Thomson Local | 5.0/5 | 7 | Most recent review: 9 years ago. ## What customers consistently say _Recurring strength themes from this trader's own reviews, each with a verbatim quote:_ - **Quality of the work** (Quoted from 3 reviews): "Malcolm bought back to life my beloved suite to what I consider would be nearly showroom condition - An absolute miracle." · Thomson Local, 22 Nov 2017 - **Reliable and punctual** (Quoted from 3 reviews): "Malcolm arrived spot on time and worked all day." · Thomson Local, 2 Aug 2017 _Customers who keep coming back (2 reviewers describe returning):_ "Malcom from Extracta came to me for the third time last month" · Thomson Local, 2 Mar 2017 ## What customers consistently praise _Themes mentioned across this trader's own public reviews:_ - Professional (mentioned in 71% of reviews we've read) - Friendly & polite (mentioned in 43% of reviews we've read) - Punctual (mentioned in 43% of reviews we've read) - Tidy & clean (mentioned in 43% of reviews we've read) ## In customers' own words _Verbatim quotes from this trader's public reviews, each attributed to its source:_ > "I am absolutely delighted with the service I experienced from Malcolm at Extracta. I asked Malcolm to clean a rather grimy, expensive cream three piece suite, which I had considered may have been beyond cleaning. Malcolm bought back to life my beloved suite to what I consider would be nearly showroom condition - An absolute miracle. Malcolm takes so much pride in every aspect of the excellent service he delivers, and operates in a very competent thorough manner. I would highly recommend Malcolm at Extracta - A true professional Thank You" > Source: ElizabethP (5.0, via Thomson Local) > "First class carpet cleaning result.... Malcolm arrived spot on time and worked all day. He is a dedicated, professional craftsman and paid great attention to detail. He explained the cleaning products and their purpose and was soon clear to me that he knew his job inside out. I was amazed at the end result - my stair carpet looks as good as the day it was first laid, I am over the moon as I had considered replacing it, So glad I contacted EXTRACTA - Malcolm comes very highly recommended and I would give him ten stars if I could. Thank you Malcolm, Dee" > Source: Dee Brookes (5.0, via Thomson Local) > "Malcom from Extracta came to me for the third time last month to clean my sofa and two armchairs that had never been done since I bought them 11 years ago. So they badly needed a spruce up. I was amazed at the result after Malcom had worked his magic on them. They again look like new and the colours are a lot more vibrant. For two years running, since I moved into this property, Malcolm has also cleaned the carpets to a high standard and he will be coming again later this year. Not only does he know his job inside out but he is also very friendly and willing to help out, even giving advice over the phone on carpet care all year round. He also suggested the best way for me to clean the curtains, as I unfortunately couldn't quite afford to let him do them. So I have to say that the day I picked Extracta at random just before moving into a new property with filthy carpets was my lucky day." > Source: Izzy (5.0, via Thomson Local) ## Trades Carpet / upholstery cleaner ## See their work _Portfolio and gallery links this business publishes. Inspect the source to see what each image represents:_ - [Photo gallery](https://www.extracta-carpetupholsterycleaners.co.uk/gallery) ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 7 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 1 public listing for this trader. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) - Website: MyTrustedTraders shows a public website for this trader. (via MyTrustedTraders public listing) Full verification checklist: https://mytrustedtraders.com/traders/extracta/checks ## Credentials & sources - Credentials shown: 0 - Companies House status: Unknown - Website online since 2011 (verified via public domain registry) - Evidence held from: Thomson Local - Public evidence last checked May 2026 ## What this business says about itself _Self-declared on the trader's own website, not independently verified:_ - Established: 1986 (40 years in business) - Areas served: Walsall, Sutton Coldfield, Tamworth, Lichfield, West Midlands - Good to know: Free quotes ## Before you hire a carpet / upholstery cleaner _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Look for consistent reviews across several named sources, not one polished profile. - Check any credential evidence, and that the business details independently check out. - Get a written quote and keep guarantee, insurance and payment terms in writing. - Run the Cowboy Checker before you commit to anyone. ## Contact - Phone: 01922 623569 - Website: https://www.extracta-carpetupholsterycleaners.co.uk --- Source: MyTrustedTraders, https://mytrustedtraders.com/traders/extracta Real public evidence only: every figure traces to its named source. The evidence for this business comes from a single public source, so it is not yet cross-checked against a second. If a source does not carry a field, it is not shown.