# Freshwater Plumbing and Heating

Freshwater Plumbing and Heating is a plumber in Chatham. Rated 5.0/5 from 58 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement.

Trust Score: 47 out of 100, with a caution: newest review we found is from May 2024. Weigh that age against the score.

## About
In Chatham, Kent.

## Public review evidence (by source)
| Source | Average rating | Reviews |
| --- | --- | --- |
| Checkatrade | 5.0/5 | 58 |

Rated 5.0, above the local average for plumbers in Chatham. Across 31 plumbers in Chatham, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Most recent review: 2 years ago.

## What customers consistently say
_Recurring strength themes from this trader's own reviews, each with a verbatim quote:_
- **Reliable and punctual** (Quoted from 2 reviews): "Richard arrived on time" · Checkatrade, 30 Apr 2024

## In customers' own words
_Verbatim quotes from this trader's public reviews, each attributed to its source:_
> "Came promptly and completed work urgently."
> Source: Anonymous (5.0, via Checkatrade)

> "Richard helped me to decide on what radiator would be best for the bathroom space I have. He fitted the new radiator and explained what he was doing and why. Richard arrived on time & cleaned up well when he had finished. He is friendly, courteous and was happy to answer all the questions I asked. I am very pleased with the finished works!"
> Source: Anonymous (5.0, via Checkatrade)

> "I had a pleasant experience today .The engineer was very friendly/professional/punctual and performed the job at high standard. I wish that every engineer out there to be like the engineer who came today and took care of my boiler!"
> Source: Anonymous (5.0, via Checkatrade)

## Trades
Plumber

## Areas covered
_Towns and areas this trader lists serving. This is their own stated coverage, so confirm they cover your exact address before you book:_
- Chatham
- Kent

## What we checked, and when
_What MyTrustedTraders independently checked for this business (verified items only):_
- Review volume: MyTrustedTraders shows 58 public reviews on this profile. (via MyTrustedTraders public listing)
- Public listing spread: MyTrustedTraders shows 1 public listing for this trader. (via MyTrustedTraders public listing)
- Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing)
- Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing)

Full verification checklist: https://mytrustedtraders.com/traders/freshwater-plumbing-and-heating/checks

## Credentials & sources
- Credentials shown: 0
- Companies House status: Unknown
- Evidence held from: Checkatrade
- Check dates vary by source. Where we hold a date, the check shows it.

## Before you hire a plumber
_What to check when choosing this kind of trade (general guidance, not a claim about this business):_
- Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
- Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
- Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
- For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk.
- Look for consistent reviews across several named sources, not one polished profile.

## Contact
- Phone: 07458 171516

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Source: MyTrustedTraders, https://mytrustedtraders.com/traders/freshwater-plumbing-and-heating
Real public evidence only: every figure traces to a named source and is cross-checked. If a source does not carry a field, it is not shown.