# Heat Solve (London) Heat Solve (London) is a plumber in London. Rated 5.0/5 from 28 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. Trust Score: 49 out of 100 (building a public record). The score rests on rated 5.0 from 28 reviews. ## About heatsolve is a sole trader business fully qualified Gas Safe engineers based in London & Essex, We specialise in all servicing & repairs for almakes of gas and Electric boilers, inc Vaillant Worcester Ideal Baxi Potterton Megaflo unvented cylinders With over 20 years experience in heating & plumbing we can repair or service your Gas or Electric boiler in 24 hours (if parts available?Our background/Experience is contracting for major insurance companies including British Gas We operate a 8am to 6pm service Monday to Saturday & carry out full boiler servicing & repairs as fast as possible to get you back to normal!! All leaks and blockages sorted out very quickly Baths,Taps,Pipes,Sinks, toilets etc We can help out with most plumbing/heating/water problems All work is fully guaranteed and certificated where neccessary. We are Power Flushing specialists using the latest technology Full new boiler installs / radiator changes / rad valve changes / hive remote thermostat upgrades ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | Which? Trusted Traders | 5.0/5 | 28 | Rated 5.0, above the local average for plumbers in London. Across 1409 plumbers in London, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally. Most recent review: 2 years ago. ## What customers consistently say _Recurring strength themes from this trader's own reviews, each with a verbatim quote:_ - **Reliable and punctual** (Quoted from 3 reviews): "Robert has turned up on time" · Which? Trusted Traders, 2 Oct 2024 _Customers who keep coming back (3 reviewers describe returning):_ "This was the second time he did some work for us" · Which? Trusted Traders, 27 Mar 2021 ## What customers consistently praise _Themes mentioned across this trader's own public reviews:_ - Friendly & polite (mentioned in 36% of reviews we've read) ## In customers' own words _Verbatim quotes from this trader's public reviews, each attributed to its source:_ > "I had Robert out to do our annual boiler service and gas certificate a few months ago, he turned up when he said he would and completed the job quickly and efficiently…. Then we had an issue this week with a big leak due to the rain which unfortunately got into the boiler causing a fault. Robert attended straight away and diagnosed the problem, ordering the replacement parts and returning exactly when he said he would to fit them. He’s a friendly, honest, knowledgeable and reliable engineer. Thoroughly recommend him!" > Source: Customer in Greater London (5.0, via Which? Trusted Traders) > "Robert fixed a leak in our boiler and replaced a faulty valve on our hot water tank (we used him twice). Very quick and reliable and the work was great quality and reasonably priced. Would definitely recommend Robert and Heat Solve." > Source: Customer in Greater London (5.0, via Which? Trusted Traders) > "I needed new radiators in my home so phoned this trader’s mobile number and got a call back 2 days later. (Btw are they called Heat Solve or Heat n Leak?) Said he wouldn’t quote unless I paid him £130 up front to do so: he had lots of work “at this time of year” (December) and it wasn’t “worth his while” in that context to quote for free - the implication being that he didn’t have a consistent policy on charging for quotes but instead just tried it on when he thought he could get away with it. I offered to send photos of the radiators that needed replacement so that he could quote - or at least estimate - without having to visit the property, but he just brushed me off, and in a rude, arrogant and dismissive way. He did everything he could during our brief conversation to big up the job, dissing everything from my pipework to my nearly new Worcester Bosch boiler (he claims to specialise in these, so presumably has a link with the manufacturer, but dismissed these excellent boilers as “ok until they start leaking”) and trying to push expensive extra services (Powder Flush?). And all this without laying eyes on my house! I’ve researched the practices of tradespeople with regard to charging for quotes, and while some do so, it is wholly unreasonable to charge £130 to quote for a job of such a relatively small size and low level of complexity. Not at all what I expected from a Which? Trusted Trader, and inconsistent with this trader’s claim of “no hidden extras”." > Source: Customer in Greater London (5.0, via Which? Trusted Traders) ## Trades Plumber ## Services they list _Listed on public sources or the business's own website; check directly that they cover your job before you book:_ - Central heating systems (installation and servicing) - Radiators and central heating - Gas safety testing and inspection - Underfloor heating - Gas cooker installation - Boiler installation - Boiler repair - Boiler servicing - Gas cooker repair - Gas emergencies - Immersion Heaters - Power flushing ## See their work _Portfolio and gallery links this business publishes. Inspect the source to see what each image represents:_ - [Photo gallery](http://www.heatsolvelondon.co.uk/portfolio/taps/) ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 28 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 1 public listing for this trader. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) - Website: MyTrustedTraders shows a public website for this trader. (via MyTrustedTraders public listing) Full verification checklist: https://mytrustedtraders.com/traders/heat-solve-london/checks ## Credentials & sources - Credentials shown: 1 (none currently verifiable) - Companies House status: Unknown - Evidence held from: Which? Trusted Traders - Public evidence last checked June 2026 ## Opening hours - Source: Which? Trusted Traders - Monday–Saturday: 7am–7pm ## Before you hire a plumber _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints. - Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work. - Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start. - For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk. - Look for consistent reviews across several named sources, not one polished profile. ## Contact - Phone: 07764 996538 - Website: http://www.heatsolvelondon.co.uk --- Source: MyTrustedTraders, https://mytrustedtraders.com/traders/heat-solve-london Real public evidence only: every figure traces to a named source and is cross-checked. If a source does not carry a field, it is not shown.