# HeatGlow Heating and Plumbing

HeatGlow Heating and Plumbing is a plumber in Cardiff. Rated 4.9/5 from 35 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement.

Trust Score: 50 out of 100 (good record, gaps to check). The score rests on rated 4.9 from 35 reviews.

## About
HeatGlow is an independently run, gas safe registered company based in Cardiff. Gareth Jones established HeatGlow in 2014 after 10 years’ experience working in the heating and plumbing trade. HeatGlow offers a range of services which are completed with quality and skilled workmanship and covered by a comprehensive guarantee. HeatGlow prides itself on providing customers with a reliable, friendly and professional service. Why Choose HeatGlow Professional and outstanding service Highly experienced gas engineers with over 25 years’ combined experience All aspects of heating, gas and plumbing covered All work is fully guaranteed Quality after care service Please contact us using the form on the Contact Us page with any inquiry or query that you may have and we’ll get in touch as soon as possible.

## Public review evidence (by source)
| Source | Average rating | Reviews |
| --- | --- | --- |
| Which? Trusted Traders | 4.9/5 | 35 |

Most recent review: 2 years ago.

## What customers consistently say
_Recurring strength themes from this trader's own reviews, each with a verbatim quote:_
- **Reliable and punctual** (Quoted from 3 reviews): "Jack arrived the following morning at agreed time." · Which? Trusted Traders, 31 Mar 2021

_Customers who keep coming back (3 reviewers describe returning):_ "Have had boiler serviced with them for several years." · Which? Trusted Traders, 16 Nov 2024

_Respectful and tidy in your home (2 reviewers describe them being respectful of the home and leaving it clean):_ "They are very clean and tidy" · Which? Trusted Traders, 29 Apr 2020

## What customers consistently praise
_Themes mentioned across this trader's own public reviews:_
- Punctual (mentioned in 28% of reviews we've read)

## Trades
Plumber, Gas Engineer

## Services they list
_Listed on public sources or the business's own website; check directly that they cover your job before you book:_
- Immersion Heaters
- Central heating systems (installation and servicing)
- Unvented cylinder installation and maintenance
- Boiler installation
- Boiler repair
- Boiler servicing
- Gas cooker installation
- Gas cooker repair
- Gas emergencies
- Gas fire repair and servicing
- Gas safety testing and inspection
- Power flushing

## See their work
_Portfolio and gallery links this business publishes. Inspect the source to see what each image represents:_
- [Photo gallery](https://heatglow.co.uk/gallery/)

## What we checked, and when
_What MyTrustedTraders independently checked for this business (verified items only):_
- Review volume: MyTrustedTraders shows 35 public reviews on this profile. (via MyTrustedTraders public listing)
- Public listing spread: MyTrustedTraders shows 1 public listing for this trader. (via MyTrustedTraders public listing)
- Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing)
- Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing)
- Website: MyTrustedTraders shows a public website for this trader. (via MyTrustedTraders public listing)

Full verification checklist: https://mytrustedtraders.com/traders/heatglow-heating-and-plumbing/checks

## Credentials & sources
- Credentials shown: 1 (none currently verifiable)
- Companies House status: Unknown
- Evidence held from: Which? Trusted Traders
- Public evidence last checked June 2026

## What this business says about itself
_Self-declared on the trader's own website, not independently verified:_
- Emergency availability: fast, responsive boiler repair services
- Experience they state: over 30 years
- Areas served: Cardiff
- Brands they work with: Worcester Bosch
- Good to know: Free quotes · Finance available
- VAT number they state: GB 273937957 (check on the HMRC VAT checker: https://www.gov.uk/check-uk-vat-number)

## Opening hours
- Source: Which? Trusted Traders
- Monday–Friday: 8am–5pm

## Before you hire a plumber
_What to check when choosing this kind of trade (general guidance, not a claim about this business):_
- Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
- Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
- Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
- For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk.
- Confirm they cover your area and can actually come out in your timeframe before anything else.

## Contact
- Phone: 07710 827477
- Website: https://www.heatglow.co.uk

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Source: MyTrustedTraders, https://mytrustedtraders.com/traders/heatglow-heating-and-plumbing
Real public evidence only: every figure traces to its named source. The evidence for this business comes from a single public source, so it is not yet cross-checked against a second. If a source does not carry a field, it is not shown.