# JAE installations JAE installations is a builder in Gravesend. Rated 5.0/5 from 38 public reviews across 2 review sources. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. Trust Score: 49 out of 100 (building a public record). The score rests on rated 5.0 from 38 reviews across 2 review sources. ## About Bathrooms in Gravesend, Kent. ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | Checkatrade | 5.0/5 | 36 | | MyBuilder | 5.0/5 | 2 | _Per-source review counts may overlap. They need not sum to the 38 cross-checked total above._ Rated 5.0, in line with the local average for builders in Gravesend. Across 46 builders in Gravesend, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally. Most recent review: 8 months ago. ## Customer rating breakdown _Per-category customer ratings from Checkatrade:_ - Reliability: 5.0 out of 5 - Communication: 5.0 out of 5 - Quality of work: 5.0 out of 5 ## What customers consistently say _Recurring strength themes from this trader's own reviews, each with a verbatim quote:_ - **Quality of the work** (Quoted from 3 reviews): "he works meticulously" · Checkatrade, 21 Jul 2025 _Respectful and tidy in your home (2 reviewers describe them being respectful of the home and leaving it clean):_ "tidy, and respectful of our house and belongings" · MyBuilder, 31 Oct 2023 ## What customers consistently praise _Themes mentioned across this trader's own public reviews:_ - Professional (mentioned in 60% of reviews we've read) - Friendly & polite (mentioned in 40% of reviews we've read) - Quality of work (mentioned in 40% of reviews we've read) - Tidy & clean (mentioned in 40% of reviews we've read) ## Often reviewed for _Job types repeatedly named in this trader's own public reviews:_ - Bathroom (2 reviews) ## In customers' own words _Verbatim quotes from this trader's public reviews, each attributed to its source:_ > "Came across JAE by chance and what a blessing it was. From the very beginning James was very professional and presented very well. I showed him what we needed doing in our ensuit bathroom and he immediately used his experience and knowledge to advise on what we needed. He saved us some money by initially fixing our toilet (which we thought needed replacing) before replacing our shower enclosure with shower panels and new shower. I can’t recommend James enough, we are extremely happy with his work and will use him again in the future. Very very happy customer. Thank you again." > Source: David H (5.0, via Checkatrade) > "It was brilliant to have James refit my bathroom; he works meticulously, always prompt and efficient and keeps everything so tidy! He is always happy to explain even simple/silly things I ask - his precision and efficiency is top notch. So glad my family friend recommended James to me - would highly recommend JAE installations." > Source: Anonymous (5.0, via Checkatrade) > "Complete bathroom renovation. James and Guy were fantastic and did an amazing job! The quality and workmanship they have really shows through in the completed bathroom! My bathroom was an old 1950s layout and they completely redid the very difficult plumbing and rebuilt the bathroom basically from scratch to fit the vastly different new design. All the challenges the job presented which weren't expected they took in their stride and the result was fantastic. They are lovely people to work with, kind and reliable, tidy, and respectful of our house and belongings so minimising the disruption which we really appreciated. They made the experience as seamless as possible and we felt secure and stress-free knowing they were doing the work. We will definitely return back to James next time we have a bathroom or kitchen needing work." > Source: Customer of JAE Installations (5.0, via MyBuilder) ## Trades Builder, Bathroom Fitter ## Services they list _Listed on public sources or the business's own website; check directly that they cover your job before you book:_ - Bathroom Fitter ## Areas covered _Towns and areas this trader lists serving. This is their own stated coverage, so confirm they cover your exact address before you book:_ - Gravesend - Kent ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 38 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 2 public listings for this trader. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) Full verification checklist: https://mytrustedtraders.com/traders/jae-installations-2/checks ## Credentials & sources - Credentials shown: 0 - Companies House status: Unknown - Evidence held from: Checkatrade, MyBuilder - Public evidence last checked March 2026 ## Before you hire a builder _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Never pay a large deposit up front. Agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done. - Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced. - Be wary of a cash-only price or pressure to start tomorrow. Both are red flags for an unaccountable job. - Ask to see a portfolio of completed work like yours, plus recent references you can contact. - Check the credentials and registrations that matter for this work, and that they are current. ## Contact - Phone: 07307 205057 --- Source: MyTrustedTraders, https://mytrustedtraders.com/traders/jae-installations-2 Real public evidence only: every figure traces to a named source and is cross-checked. If a source does not carry a field, it is not shown.