# James Plumbing and Heating Ltd James Plumbing and Heating Ltd is a plumber in Twickenham. 51 public reviews across 2 review sources, rated 5.0/5 where a rating is published. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. Trust Score: 57 out of 100 (good record, gaps to check). The score rests on rated 5.0 from 51 reviews across 2 review sources. 3 reviews in the last 12 months. ## About James Plumbing and Heating Ltd has been vetted and approved by TrustATrader. Covering London and surrounding Counties ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | Checkatrade | No rating shown | 37 | | TrustATrader | 5.0/5 | 14 | _Per-source review counts may overlap. They need not sum to the 51 cross-checked total above._ Rated 5.0, above the local average for plumbers in Twickenham. Across 69 plumbers in Twickenham, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally. Most recent review: 7 months ago. ## What customers consistently say _Recurring strength themes from this trader's own reviews, each with a verbatim quote:_ - **Quality of the work** (Quoted from 3 reviews): "Excellent quality, extremely neat and tidy work" · TrustATrader, 20 Jun 2024 - **Quick to respond** (Quoted from 3 reviews): "I called with a leaking pipe and James said he could be there within the hour and was." · TrustATrader, 2 Jan 2025 _Respectful and tidy in your home (3 reviewers describe them being respectful of the home and leaving it clean):_ "They are always very neat and tidy." · TrustATrader, 15 Feb 2024 ## What customers consistently praise _Themes mentioned across this trader's own public reviews:_ - Tidy & clean (mentioned in 28% of reviews we've read) ## In customers' own words _Verbatim quotes from this trader's public reviews, each attributed to its source:_ > "I use James Plumbing and Heating for my annual boiler service and any required repairs. The one off charge works out much cheaper than the monthly British Gas charge. I have always found them to be efficient and friendly - always on time and with great advice. Would recommend" > Source: Anonymous (5.0, via Checkatrade) > "Our boiler was due its annual service. James arrived at the time agreed and carried out a very thorough service. He also gave me helpful advice on how I could possibly improve our heating system. Altogether a very satisfactory visit - would recommend him to others." > Source: Anonymous (5.0, via Checkatrade) > "Highly recommend. Good price. Very helpful." > Source: Phil (5.0, via TrustATrader) ## Trades Plumber ## Services they list _Listed on public sources or the business's own website; check directly that they cover your job before you book:_ - Air Conditioning Installation - Air Conditioning Repair - Air Conditioning Servicing - Air Source Heat Pump Installation - ASHP - Gas Boiler Installation - Gas Boiler Servicing / Repair - Gas Central Heating Installation - Gas Central Heating Servicing / Repair - Gas Cooker Installation - Gas Safety Checks - CP12 - Smart Thermostats ## Areas covered _Towns and areas this trader lists serving. This is their own stated coverage, so confirm they cover your exact address before you book:_ - Greater London - Twickenham ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 51 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 2 public listings for this trader. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) - Website: MyTrustedTraders shows a public website for this trader. (via MyTrustedTraders public listing) Full verification checklist: https://mytrustedtraders.com/traders/james-plumbing-and-heating-ltd/checks ## Credentials & sources - Credentials shown: 2 (none currently verifiable) - Companies House status: Unknown - Website online since 2024 (verified via public domain registry) - Evidence held from: TrustATrader, Checkatrade, REFCOM (F-Gas register) - Check dates vary by source. Where we hold a date, the check shows it. ## What this business says about itself _Self-declared on the trader's own website, not independently verified:_ - Emergency availability: 24 hours ## Before you hire a plumber _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints. - Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work. - Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start. - For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk. - Look for consistent reviews across several named sources, not one polished profile. ## Contact - Phone: 07360 271520 - Website: https://www.jamesplumbingheating.com --- Source: MyTrustedTraders, https://mytrustedtraders.com/traders/james-plumbing-and-heating-ltd Real public evidence only: every figure traces to a named source, and reviews are cross-checked across 2 review sources. If a source does not carry a field, it is not shown.