# Just Heat Plumbing Just Heat Plumbing is a plumber in Ely. Rated 5.0/5 from 125 public reviews across 2 review sources. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. No Trust Score yet: not enough public evidence held to score this business. 10 reviews in the last 12 months. ## Emergency callout _Listed for emergency callout on Checkatrade. This is how they list themselves. Call ahead to confirm they can attend your job right now before you rely on it:_ - Central Heating Repair - Plumber ## About Just Heat Plumbing has been vetted and approved by TrustATrader. Covering Ely and surrounding areas ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | Checkatrade | 5.0/5 | 105 | | TrustATrader | 5.0/5 | 20 | _Per-source review counts may overlap. They need not sum to the 125 cross-checked total above._ Independently rated 5.0 out of 5 across 2 separate review sources. Ratings that agree across independent sources are far harder to fake than a single glowing profile. Rated 5.0, above the local average for plumbers in Ely. Across 14 plumbers in Ely, the typical rating is 4.6 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally. Most recent review: 8 months ago. ## What customers consistently say _Recurring strength themes from this trader's own reviews, each with a verbatim quote:_ - **Clear communication** (Quoted from 3 reviews): "They gave me clear communication when explaining the issues" · Checkatrade, 20 Oct 2025 - **Quick to respond** (Quoted from 3 reviews): "aleays respond to my enquiries immediately." · TrustATrader, 12 Sept 2025 - **Quality of the work** (Quoted from 2 reviews): "Very neat copper pipe work around the new boiler that is pretty pleasing to look at." · TrustATrader, 25 Apr 2025 _Customers who keep coming back (4 reviewers describe returning):_ "Mark has been my go to plumber since he first did work for me six years ago" · TrustATrader, 20 May 2025 ## What customers consistently praise _Themes mentioned across this trader's own public reviews:_ - Helpful (mentioned in 30% of reviews we've read) - Professional (mentioned in 26% of reviews we've read) ## In customers' own words _Verbatim quotes from this trader's public reviews, each attributed to its source:_ > "Gas boiler replaced, works great and they even swapped days last minute to accommodate a last minute business trip I had to go on." > Source: Martin G (5.0, via Checkatrade) > "I hired Mark and Ben at Just Heat to do a service on my water cylinder and gas boiler. They did an excellent job, they quickly diagnosed some issues with the cylinder and with the boiler's installation that had been ignored by the previous engineers (who had also installed it). They gave me clear communication when explaining the issues, and very obviously took pride in their work and in making sure it was high quality. I highly recommend hiring Just Heat and will be doing so in the future for any other future plumbing work!" > Source: Anonymous (5.0, via Checkatrade) > "Have had work done by this plumber before. Always pleased by his work." > Source: S P Rear (5.0, via TrustATrader) ## Trades Plumber, Gas Engineer ## Services they list _Listed on public sources or the business's own website; check directly that they cover your job before you book:_ - Air Source Heat Pump Installation - ASHP - Air Source Heat Pump Servicing / Repair - ASHP - Bathroom & Kitchen Plumbing - Blocked Baths - Blocked Sinks - Blocked Toilets - Gas Boiler Installation - Gas Boiler Servicing / Repair - Gas Central Heating Installation - Gas Central Heating Servicing / Repair - Gas Safety Checks - CP12 - General Plumbing ## Areas covered _Towns and areas this trader lists serving. This is their own stated coverage, so confirm they cover your exact address before you book:_ - Cambridgeshire - Ely ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 125 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 2 public listings for this trader. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) - Website: MyTrustedTraders shows a public website for this trader. (via MyTrustedTraders public listing) Full verification checklist: https://mytrustedtraders.com/traders/just-heat-plumbing/checks ## Credentials & sources - Credentials shown: 1 (none currently verifiable) - Companies House status: Unknown - Website online since 2019 (verified via public domain registry) - Evidence held from: TrustATrader, Checkatrade - Public evidence last checked March 2026 ## What this business says about itself _Self-declared on the trader's own website, not independently verified:_ - Emergency availability: Arrive at your property within the hour - Areas served: Ely - Good to know: Free quotes ## Before you hire a plumber _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints. - Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work. - Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start. - For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk. - Confirm they cover your area and can actually come out in your timeframe before anything else. ## Contact - Phone: 07480 619563 - Website: https://justheatplumbing.co.uk/ --- Source: MyTrustedTraders, https://mytrustedtraders.com/traders/just-heat-plumbing Real public evidence only: every figure traces to a named source, and reviews are cross-checked across 2 review sources. If a source does not carry a field, it is not shown.