# Leak Shield Plumbing & Drainage Leak Shield Plumbing & Drainage is a plumber in Letchworth Garden City. Rated 5.0/5 from 41 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. Trust Score: 53 out of 100 (good record, gaps to check). The score rests on rated 5.0 from 41 reviews. 8 reviews in the last 12 months. ## About Leak Shield Plumbing & Drainage has been vetted and approved by TrustATrader. Covering Biggleswade, Letchworth and surrounding areas up to 50 miles ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | TrustATrader | 5.0/5 | 41 | Rated 5.0, in line with the local average for plumbers in Letchworth Garden City. Across 11 plumbers in Letchworth Garden City, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally. Most recent review: 7 months ago. This business replies to its public reviews, a sign it engages with its customers. ## What customers consistently say _Recurring strength themes from this trader's own reviews, each with a verbatim quote:_ - **Quick to respond** (Quoted from 3 reviews): "Alex was out to me within half hour" · TrustATrader, 22 Jan 2026 - **Reliable and punctual** (Quoted from 3 reviews): "Very Professional, Punctual and Helpful." · TrustATrader, 4 Sept 2025 - **Clear communication** (Quoted from 3 reviews): "Good communication and keep informed throughout." · TrustATrader, 6 Sept 2025 ## What customers consistently praise _Themes mentioned across this trader's own public reviews:_ - Friendly & polite (mentioned in 39% of reviews we've read) - Professional (mentioned in 32% of reviews we've read) ## In customers' own words _Verbatim quotes from this trader's public reviews, each attributed to its source:_ > "I called Alex at Leak Shield at 6.20pm on a Thursday evening as my washing machine had a slow leak and had been causing water damage. Alex was out to me within half hour, with the part needed and got it sorted. Within the hour of calling him, he was back on his way, problem sorted. Alex is always helpful & takes care in his work & customers. What more could you want! Highly recommend!" > Source: Crystal (5.0, via TrustATrader) > "Alex came quickly and sorted our issue with confidence. Would definitely use him again." > Source: Elena (5.0, via TrustATrader) > "Prompt, tidy work, polite. Would use again." > Source: Douglas (5.0, via TrustATrader) ## Trades Plumber ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 41 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 1 public listing for this trader. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) - Website: MyTrustedTraders shows a public website for this trader. (via MyTrustedTraders public listing) Full verification checklist: https://mytrustedtraders.com/traders/leak-shield-plumbing-drainage-2/checks ## Credentials & sources - Credentials shown: 1 (none currently verifiable) - Companies House status: Unknown - Website online since 2015 (verified via public domain registry) - Evidence held from: TrustATrader - Check dates vary by source. Where we hold a date, the check shows it. ## What this business says about itself _Self-declared on the trader's own website, not independently verified:_ - Emergency availability: 24/7 ## Before you hire a plumber _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints. - Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work. - Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start. - For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk. - Look for consistent reviews across several named sources, not one polished profile. ## Contact - Phone: 07307 278990 - Website: https://www.leakshield.co.uk/ --- Source: MyTrustedTraders, https://mytrustedtraders.com/traders/leak-shield-plumbing-drainage-2 Real public evidence only: every figure traces to its named source. The evidence for this business comes from a single public source, so it is not yet cross-checked against a second. If a source does not carry a field, it is not shown.