# Lex Plumbing & Heating

Lex Plumbing & Heating is a plumber in Norwich. Rated 4.1/5 from 3 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile — independent reviews, credentials and registry data from named public sources, with no ads and no paid placement.

Trust score: 41/100

## About
Plumber in Long Stratton, Norwich, Norfolk on Checkatrade.

## Public review evidence (by source)
| Source | Average rating | Reviews |
| --- | --- | --- |
| Checkatrade | 4.1/5 | 3 |

_Per-source review counts may overlap — they need not sum to the 3 cross-checked total above._

Most recent review: 7 months ago.

## In customers' own words
_Verbatim quotes from this trader's public reviews, each attributed to its source:_
> "We have used Lex plumbing and heating twice now and I cannot rate highly enough. His second visit was to replace all of our 1985 radiators with new ones, and plumb a new raditor into our office conservatory, so quite a big job. Alex was very professional and even took the time to explain how everything works. He had assistance from Trevor who was also very professional, and the two of them were a pleasure to have working in our house. We now have another plumbing job to be done so I look forward to seeing them both again!"
> — Anonymous (5.0, via Checkatrade)

> "I recently had the pleasure of hiring Lex Plumbing and Heating for a crucial plumbing issue, and I must say that I am thoroughly impressed with their exceptional service. From the moment I contacted Alex, the professionalism and knowledge of his plumbing services were evident. Alex is a highly skilled and experienced professional based in Norwich, who fixed a potentially hazardous leaking 50 year old hot water cyclinder by replacing with a pressurised system. This also fixed pressure issues I've experienced for over 10 years in an upstairs bathroom. I wouldn't hesitate to recommend."
> — Anonymous (5.0, via Checkatrade)

> "Regrettably, I’m unable to recommend Alex from Alex Plumbing and Heating. He was whilst polite and friendly throughout. We asked him to complete a service on our HRM Oil Boiler, approx 12 months since the last time it was completed, also by Alex I must point out. It must be noted the boiler was working perfectly well, but the recommendation is to service it yearly. He arrived as expected on time and proceeded to replace valve and assured us it was working at 85% efficiency. That evening we had a very strong smell of oil in the house, so as he had only recently serviced it we asked him to"
> — Anonymous (4.3, via Checkatrade)

## Trades
Plumber

## Services they list
_Listed on public sources or the business's own website; check directly that they cover your job before you book:_
- Plumber

## Areas covered
_Towns and areas this trader lists serving (their own stated coverage — confirm they cover your exact address before you book):_
- Long Stratton, Norwich
- Norfolk

## Independent verification
_What MyTrustedTraders independently checked for this business (verified items only):_
- Review volume: MTT is showing 3 public reviews on this profile. (via MyTrustedTraders public listing)
- Public listing spread: MTT is showing 1 public listing for this trader. (via MyTrustedTraders public listing)
- Business identity: MTT is showing public business identity data with operating status unknown. (via MyTrustedTraders public listing)

Full verification checklist: https://mytrustedtraders.com/traders/lex-plumbing-heating/checks

## Credentials & sources
- Credentials shown: 0
- Companies House status: unknown
- Evidence from: Checkatrade

## Before you hire a plumber
_What to check when choosing this kind of trade — general guidance, not a claim about this business:_
- Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
- Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
- Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
- For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured — you can check yours or find one free at watersafe.org.uk.
- Look for consistent reviews across several named sources, not one polished profile.

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Source: MyTrustedTraders — https://mytrustedtraders.com/traders/lex-plumbing-heating
Real public evidence only: every figure traces to a named source and is cross-checked. If a source does not carry a field, it is not shown.