# M Spencer Plumbing & Heating Ltd M Spencer Plumbing & Heating Ltd is a plumber in Chesterfield. Rated 4.8/5 from 139 public reviews across 2 review sources. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. No Trust Score yet: not enough public evidence held to score this business. Operating since at least 2015 (11 years), according to an independent source, not just their own word. ## About M Spencer Plumbing & Heating Ltd has been vetted and approved by TrustATrader. Covering all areas of Derbyshire, South Yorkshire and Nottinghamshire. ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | Checkatrade | 4.8/5 | 89 | | TrustATrader | 4.9/5 | 50 | _Per-source review counts may overlap. They need not sum to the 139 cross-checked total above._ Independently rated 4.8–4.9 out of 5 across 2 separate review sources. Ratings that agree across independent sources are far harder to fake than a single glowing profile. Most recent review: 2 years ago. This business replies to its public reviews, a sign it engages with its customers. ## What customers consistently say _Recurring strength themes from this trader's own reviews, each with a verbatim quote:_ - **Quality of the work** (Quoted from 3 reviews): "Beautiful work and really great guys! Thank you." · TrustATrader, 18 Dec 2023 - **Clear communication** (Quoted from 3 reviews): "explains the job before the work starts" · TrustATrader, 30 Sept 2020 - **Reliable and punctual** (Quoted from 3 reviews): "Matt and his team arrived on the Wednesday at 8am as promised." · TrustATrader, 29 Jan 2020 - **Quick to respond** (Quoted from 3 reviews): "During these difficult times answered my call for help very quickly. Attended at stated time and carried out a clean and efficient job." · TrustATrader, 5 May 2020 _Customers who keep coming back (2 reviewers describe returning):_ "This is the 2nd time I used Matt - his (and colleagues) work is faultless." · Checkatrade, 15 Jan 2016 _Respectful and tidy in your home (2 reviewers describe them being respectful of the home and leaving it clean):_ "put sheets down on the carpets to protect them, Also left no mess." · TrustATrader, 26 Mar 2021 ## What customers consistently praise _Themes mentioned across this trader's own public reviews:_ - Friendly & polite (mentioned in 31% of reviews we've read) ## In customers' own words _Verbatim quotes from this trader's public reviews, each attributed to its source:_ > "Fab all round. Thanks Matt. The house is much warmer now." > Source: Emma Banks (5.0, via TrustATrader) > "Can’t recommend Matthew enough. He stepped in to get heating and hot water sorted for my elderly parents when they were badly let down by someone else. His customer service ethos, his explanations, his care and the excellent workmanship. All perfect. Would certainly recommend." > Source: Jenny Chenery (5.0, via TrustATrader) > "Very impressed with the service we received, Matt arrived on time explained everything to us, and put sheets down on the carpets to protect them, Also left no mess. Would definitely recommend him, and if we need anything else doing he will be the first person we call." > Source: Anne Brindley (5.0, via TrustATrader) ## Trades Plumber, Gas Engineer ## Areas covered _Towns and areas this trader lists serving. This is their own stated coverage, so confirm they cover your exact address before you book:_ - Chesterfield - Derbyshire ## See their work _Portfolio and gallery links this business publishes. Inspect the source to see what each image represents:_ - [Photo gallery](http://www.spencerplumbingandheating.co.uk/gallery) ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 139 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 2 public listings for this trader. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) - Website: MyTrustedTraders shows a public website for this trader. (via MyTrustedTraders public listing) Full verification checklist: https://mytrustedtraders.com/traders/m-spencer-plumbing-heating-ltd-3/checks ## Credentials & sources - Credentials shown: 1 (none currently verifiable) - Companies House status: Unknown - Website online since 2018 (verified via public domain registry) - Evidence held from: TrustATrader, Checkatrade - Check dates vary by source. Where we hold a date, the check shows it. ## What this business says about itself _Self-declared on the trader's own website, not independently verified:_ - Insurance: Full public liability insurance - Guarantee: Extended manufacturer warranties on selected Ideal models - Experience they state: Over 27 years of experience - Areas served: Bakewell, Buxton, Chapel-en-le-Frith, Chesterfield, Chinley, Clay Cross, Dore, Dronfield - Brands they work with: Ideal - Good to know: Finance available ## Before you hire a plumber _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints. - Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work. - Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start. - For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk. - Confirm they cover your area and can actually come out in your timeframe before anything else. ## Contact - Phone: 07307 241745 - Website: http://www.spencerplumbingandheating.co.uk --- Source: MyTrustedTraders, https://mytrustedtraders.com/traders/m-spencer-plumbing-heating-ltd-3 Real public evidence only: every figure traces to a named source, and reviews are cross-checked across 2 review sources. If a source does not carry a field, it is not shown.