# Matrix Plumbing & Heating Ltd

Matrix Plumbing & Heating Ltd is a plumber in Stansted. Rated 4.1/5 from 5 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement.

Trust Score: 22 out of 100, with a caution: newest review we found is from June 2023. Weigh that age against the score.

## Public review evidence (by source)
| Source | Average rating | Reviews |
| --- | --- | --- |
| Checkatrade | 4.1/5 | 5 |

Most recent review: 3 years ago.

## What customers consistently praise
_Themes mentioned across this trader's own public reviews:_
- Fast & efficient (mentioned in 40% of reviews we've read)
- Helpful (mentioned in 40% of reviews we've read)
- Professional (mentioned in 40% of reviews we've read)
- Tidy & clean (mentioned in 40% of reviews we've read)

## In customers' own words
_Verbatim quotes from this trader's public reviews, each attributed to its source:_
> "John was very helpful and professional and managed to squeeze us in with less than a weeks notice (we had a party at the weekend and really wanted our fridge freezer connected in time!) Very neat and tidy and very happy with the work. Thanks John!"
> Source: Anonymous (5.0, via Checkatrade)

> "He was very quick to rectify the fault and repair and found another related fault which he also rectified. Definitely will use him in the future."
> Source: Anonymous (4.5, via Checkatrade)

## Trades
Plumber

## What we checked, and when
_What MyTrustedTraders independently checked for this business (verified items only):_
- Review volume: MyTrustedTraders shows 5 public reviews on this profile. (via MyTrustedTraders public listing)
- Public listing spread: MyTrustedTraders shows 2 public listings for this trader. (via MyTrustedTraders public listing)
- Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing)

Full verification checklist: https://mytrustedtraders.com/traders/matrix-plumbing-heating-ltd/checks

## Credentials & sources
- Credentials shown: 0
- Companies House status: Unknown
- Evidence held from: Checkatrade, Companies House
- Check dates vary by source. Where we hold a date, the check shows it.

## Before you hire a plumber
_What to check when choosing this kind of trade (general guidance, not a claim about this business):_
- Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
- Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
- Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
- For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk.
- Look for consistent reviews across several named sources, not one polished profile.

---
Source: MyTrustedTraders, https://mytrustedtraders.com/traders/matrix-plumbing-heating-ltd
Real public evidence only: every figure traces to a named source, with evidence held from 2 named public sources. If a source does not carry a field, it is not shown.