# McConnell utilities McConnell utilities is a plumber in Chatham. Rated 5.0/5 from 95 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. Trust Score: 53 out of 100 (good record, gaps to check). The score rests on rated 5.0 from 95 reviews. 3 reviews in the last 12 months. ## About Plumber in Chatham, Kent. ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | Checkatrade | No rating shown | 95 | Rated 5.0, above the local average for plumbers in Chatham. Across 31 plumbers in Chatham, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally. Most recent review: 5 months ago. _Respectful and tidy in your home (2 reviewers describe them being respectful of the home and leaving it clean):_ "They left the site immaculate" · Checkatrade, 3 Mar 2026 ## What customers consistently praise _Themes mentioned across this trader's own public reviews:_ - Professional (mentioned in 67% of reviews we've read) - Tidy & clean (mentioned in 67% of reviews we've read) - Great communication (mentioned in 33% of reviews we've read) - Fast & efficient (mentioned in 33% of reviews we've read) ## In customers' own words _Verbatim quotes from this trader's public reviews, each attributed to its source:_ > "Very impressed with the whole experience. We thought the quote was a very fair one. Good communication throughout. Louie and Bob arrived at the stated time and worked extremely hard. Although the job was messy they managed to contain all the earth and their equipment within our very small garden. They left the site immaculate and apart from one small (which they concreted in) you wouldn't know anything had been happening there. We found them both polite and professional and would have no hesitation in using the company again nor in recommending them to others." > Source: Anonymous (5.0, via Checkatrade) > "Replaced a leaking supply pipe. Very professional Kept me well informed Kept everything clean" > Source: Nadhiir C (5.0, via Checkatrade) > "I couldn’t be happier with the work Louie carried out at my property. He was on time, efficient, and tidy. I would have hardly known he’d been here, which is in stark contrast to what the water board told me would be involved—lots of mess and hours of invasive work. I would confidently recommend to anyone who needs pipework jobs done, A* service!" > Source: Anonymous (5.0, via Checkatrade) ## Trades Plumber ## Services they list _Listed on public sources or the business's own website; check directly that they cover your job before you book:_ - Water Leak Detection ## Areas covered _Towns and areas this trader lists serving. This is their own stated coverage, so confirm they cover your exact address before you book:_ - Chatham - Kent ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 95 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 1 public listing for this trader. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) Full verification checklist: https://mytrustedtraders.com/traders/mcconnell-utilities/checks ## Credentials & sources - Credentials shown: 1 (none currently verifiable) - Companies House status: Unknown - Evidence held from: Checkatrade, WaterSafe - Check dates vary by source. Where we hold a date, the check shows it. ## Before you hire a plumber _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints. - Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work. - Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start. - For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk. - Look for consistent reviews across several named sources, not one polished profile. ## Contact - Phone: 07403 925462 --- Source: MyTrustedTraders, https://mytrustedtraders.com/traders/mcconnell-utilities Real public evidence only: every figure traces to a named source and is cross-checked. If a source does not carry a field, it is not shown.