# MS HEATING and PLUMBING MS HEATING and PLUMBING is a plumber in Birmingham. Rated 5.0/5 from 274 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. Trust Score: 67 out of 100 (good record, gaps to check). The score rests on rated 5.0 from 274 reviews. ## About QUALITY AFFORDABLE SERVICES At MS Heating and Plumbing, we provide Quality Affordable Gas, Plumbing and Central Heating Services to our Domestic and Commercial Customers. SAME DAY REPAIR SERVICE MS Heating & Plumbing carry out all types of Plumbing, Boiler and Central Heating Repairs including New Installations. Emergency Same Day Repair Service is available at No Extra Cost. BATHROOM DESIGN & INSTALLATION EXPERTS MS Heating and Plumbing Specialise in Design & Installation of Quality Bespoke Bathrooms, Walk-in Showers and Wet Rooms. WORCESTER ACCREDITED INSTALLERS We Offer a 12 Year Guarantee on all Worcester 8000 Boilers. EXPERIENCED GAS SAFE ENGINEERS Our Engineers are Experienced, Polite and always happy to go the extra mile without any hesitation. We have Hundreds of Happy Customer Testimonials with all positive feedback. FREE QUOTE Call Your Local Trusted Experts for Free Advice or Estimate on Freephone 0808 19 29 786 or 07967 839 818 ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | Which? Trusted Traders | 5.0/5 | 274 | Rated 5.0, above the local average for plumbers in Birmingham. Across 238 plumbers in Birmingham, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally. Most recent review: 1 year ago. ## What customers consistently say _Recurring strength themes from this trader's own reviews, each with a verbatim quote:_ - **Reliable and punctual** (Quoted from 3 reviews): "Punctual" · Which? Trusted Traders, 12 Nov 2023 ## What customers consistently praise _Themes mentioned across this trader's own public reviews:_ - Friendly & polite (mentioned in 52% of reviews we've read) - Professional (mentioned in 28% of reviews we've read) ## In customers' own words _Verbatim quotes from this trader's public reviews, each attributed to its source:_ > "Great professional service.Work sympathetically done and care taken to make sure we were not inconvenienced." > Source: Anmar, West Midlands (5.0, via Which? Trusted Traders) > "Second time using MS heating and plumbing and dealing with Zeb. Another great job, came out to help us straight away and really friendly. Thanks!" > Source: Kim, West Midlands (5.0, via Which? Trusted Traders) > "Excellent work, quick, friendly, professional staff. Thanks." > Source: Patrick, West Midlands (5.0, via Which? Trusted Traders) ## Trades Plumber ## Services they list _Listed on public sources or the business's own website; check directly that they cover your job before you book:_ - Emergency plumbing services - Unvented cylinder installation and maintenance - Water softener installation and maintenance - Boiler repair - Boiler servicing - Boiler installation - Gas emergencies - Gas cooker installation - Power flushing - Underfloor heating - Radiators and central heating - Bathroom design services ## See their work _Portfolio and gallery links this business publishes. Inspect the source to see what each image represents:_ - [Photo gallery](https://msheatingandplumbing.co.uk/our-work/) - [Instagram](https://www.instagram.com/msheatingandplumbing) ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 274 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 1 public listing for this trader. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) - Website: MyTrustedTraders shows a public website for this trader. (via MyTrustedTraders public listing) Full verification checklist: https://mytrustedtraders.com/traders/ms-heating-and-plumbing-2/checks ## Credentials & sources - Credentials shown: 1 (none currently verifiable) - Companies House status: Unknown - Evidence held from: Which? Trusted Traders - Public evidence last checked June 2026 ## What this business says about itself _Self-declared on the trader's own website, not independently verified:_ - Emergency availability: 24/7 response - Insurance: Public Liability Insurance - Areas served: Birmingham - Brands they work with: Worcester Bosch - Good to know: Free quotes · Fixed pricing ## Opening hours - Source: Which? Trusted Traders - Monday–Saturday: 9am–6pm ## Before you hire a plumber _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints. - Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work. - Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start. - For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk. - Look for consistent reviews across several named sources, not one polished profile. ## Contact - Phone: 0121 709 0000 - Website: http://www.msheatingandplumbing.co.uk --- Source: MyTrustedTraders, https://mytrustedtraders.com/traders/ms-heating-and-plumbing-2 Real public evidence only: every figure traces to its named source. The evidence for this business comes from a single public source, so it is not yet cross-checked against a second. If a source does not carry a field, it is not shown.