# New-Gen Plumbing

New-Gen Plumbing is a plumber in Henlow. Rated 5.0/5 from 5 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile — independent reviews, credentials and registry data from named public sources, with no ads and no paid placement.

Trust score: 47/100

## About
Plumber in Henlow.

## Public review evidence (by source)
| Source | Average rating | Reviews |
| --- | --- | --- |
| Checkatrade | 5.0/5 | 5 |

_Per-source review counts may overlap — they need not sum to the 5 cross-checked total above._

Most recent review: 6 years ago.

## In customers' own words
_Verbatim quotes from this trader's public reviews, each attributed to its source:_
> "We’ve New-Gen Plunbing a few times. I live in London and my stepdad is elderly. I literally call Brendan and he visits as soon as he can. He’s trustworthy it is a very rare thing that my stepdad will allow people to visit without a family member being present. Brendan works cleanly and tidied up his work Highly recommended."
> — Anonymous (5.0, via Checkatrade)

> "Very courteous and polite, clearly takes pride in quality service."
> — Anonymous (5.0, via Checkatrade)

> "Very polite and friendly service, on time and price agreed before work started. Will use again."
> — Anonymous (5.0, via Checkatrade)

## Trades
Plumber

## Services they list
_Listed on public sources or the business's own website; check directly that they cover your job before you book:_
- Plumber

## Areas covered
_Towns and areas this trader lists serving (their own stated coverage — confirm they cover your exact address before you book):_
- Henlow

## Independent verification
_What MyTrustedTraders independently checked for this business (verified items only):_
- Review volume: MTT is showing 5 public reviews on this profile. (via MyTrustedTraders public listing)
- Public listing spread: MTT is showing 1 public listing for this trader. (via MyTrustedTraders public listing)
- Business identity: MTT is showing public business identity data with operating status unknown. (via MyTrustedTraders public listing)

Full verification checklist: https://mytrustedtraders.com/traders/new-gen-plumbing/checks

## Credentials & sources
- Credentials shown: 0
- Companies House status: unknown
- Evidence held from: Checkatrade

## Before you hire a plumber
_What to check when choosing this kind of trade — general guidance, not a claim about this business:_
- Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
- Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
- Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
- For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured — you can check yours or find one free at watersafe.org.uk.
- Look for consistent reviews across several named sources, not one polished profile.

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Source: MyTrustedTraders — https://mytrustedtraders.com/traders/new-gen-plumbing
Real public evidence only: every figure traces to a named source and is cross-checked. If a source does not carry a field, it is not shown.