# North Staffs Utility Services Ltd

North Staffs Utility Services Ltd is a plumber in Stoke-on-Trent. Rated 5.0/5 from 304 public reviews across 1 named source. This is the MyTrustedTraders public-evidence profile — independent reviews, credentials and registry data cross-checked across named sources, with no ads and no paid placement.

## About
Verified plumber in Stoke-on-Trent, Staffordshire.

## Public review evidence (by source)
| Source | Average rating | Reviews |
| --- | --- | --- |
| Checkatrade | 5.0/5 | 304 |

_Per-source review counts may overlap — they need not sum to the 304 cross-checked total above._

Rated 5.0★ — above the local average for plumbers in Stoke-on-Trent. Across 96 rated plumbers in Stoke-on-Trent, the typical rating is 4.8★. We compare against the same businesses a homeowner would find searching for this trade locally.

## In customers' own words
_Verbatim quotes from this trader's public reviews, each attributed to its source:_
> "Rob visited to give me a repair quote on quite an unusual fault. After a very extensive investigation the fault was pinpointed. Although this work was outside the jobs they complete, Rob put me in touch with a highly recommended specialist for the job. Didn't charge anything for diagnostic work and although they can't complete the work I was extremely impressed with Rob and how the company operates"
> — Ben F (5.0, via Checkatrade)

> "When the water company said that we had a leak and that it was on our property and therefore our responsibility to get it repaired, I contacted 3 companies to look at the problem. Two of the companies just sent a quote without assessing what needed to be done, Rob Gallon of North Staffs Utility Services promptly came out to assess the job and went through the process which gave me complete confidence in his ability to rectify the leak. On the day Brian, James and Adrian started the works under my recently laid £11,000 drive with out a hole. Superb job by a great company."
> — Anonymous (5.0, via Checkatrade)

> "On time, worked quickly and completed as described in the quote. Very happy with the outcome and nice people too. Thank you and would use again"
> — David R (5.0, via Checkatrade)

## Trades
Plumber

## Independent verification
_What MyTrustedTraders independently checked for this business (verified items only):_
- Review volume: MTT is showing 304 public reviews on this profile. (via Checkatrade)
- Source profile spread: MTT is showing 1 source profile for this trader. (via Checkatrade)
- Business identity: MTT is showing public business identity data for company number 05806354 with operating status active. (via MyTrustedTraders public listing)
- Contact phone: MTT is showing a public phone contact on this profile. (via MyTrustedTraders public listing)

Full verification checklist: https://mytrustedtraders.com/traders/north-staffs-utility-services-ltd/checks

## Credentials & sources
- Verified credentials on file: 0
- Companies House status: active
- Evidence held from: Checkatrade

## Before you hire a plumber
_What to check when choosing this kind of trade — general guidance, not a claim about this business:_
- Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
- Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
- Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
- Look for consistent reviews across several named sources, not one polished profile.
- Check any verified credentials, and that the business details independently check out.

## Contact
- Phone: 07360 540156

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Source: MyTrustedTraders — https://mytrustedtraders.com/traders/north-staffs-utility-services-ltd
Real public evidence only: every figure traces to a named source and is cross-checked. If a source does not carry a field, it is not shown.