# Polden Plumbing and Heating

Polden Plumbing and Heating is a heating engineer in Folkestone. Rated 5.0/5 from 3 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement.

No Trust Score yet: newest review we found is from December 2021.

Operating since at least 2021 (5 years), according to an independent source, not just their own word.

## About
Central heating in Folkestone, Kent.

## Public review evidence (by source)
| Source | Average rating | Reviews |
| --- | --- | --- |
| Checkatrade | 5.0/5 | 3 |

Most recent review: 5 years ago.

## What customers consistently praise
_Themes mentioned across this trader's own public reviews:_
- Helpful (mentioned in 40% of reviews we've read)

## In customers' own words
_Verbatim quotes from this trader's public reviews, each attributed to its source:_
> "After my heating failed and an emergency plumber was unable to rectify, I contacted Polden Plumbing and spoke to Shaun. He asked detailed questions on what had happened and relevant symptoms. He then came out, checked my system, explained and showed me the ‘whys and wherefores’ of what was wrong and within 30 mins had my heating working again. He also advised me, without any pressure, what further action was needed. I do not usually leave reviews but I would not hesitate to recommend this company as they provided an efficient, courteous and professional service. Thank you."
> Source: Anonymous (5.0, via Checkatrade)

> "They fitted me in over the busy Xmas period when I smelt gas in my house that morning. A problem with a pressure drop was quickly diagnosed but it turned out to be the gas hob which I must have knocked on very slightly, rather than my ancient boiler. They did not make me feel stupid and did not even charge a call-out fee, despite being there about half an hour and me being the 11th customer of the day. I asked about replacing the boiler next year and received some helpful advice. Will definitely be getting them to fit the new one."
> Source: Anonymous (5.0, via Checkatrade)

> "Very pleased. They arrived when they said they would and completed the work."
> Source: Anonymous (4.9, via Checkatrade)

## Trades
Heating engineer, Gas Engineer

## What we checked, and when
_What MyTrustedTraders independently checked for this business (verified items only):_
- Review volume: MyTrustedTraders shows 3 public reviews on this profile. (via MyTrustedTraders public listing)
- Public listing spread: MyTrustedTraders shows 1 public listing for this trader. (via MyTrustedTraders public listing)
- Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing)
- Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing)
- Website: MyTrustedTraders shows a public website for this trader. (via MyTrustedTraders public listing)

Full verification checklist: https://mytrustedtraders.com/traders/polden-plumbing-and-heating/checks

## Credentials & sources
- Credentials shown: 0
- Companies House status: Unknown
- Website online since 2020 (verified via public domain registry)
- Evidence held from: Checkatrade
- Check dates vary by source. Where we hold a date, the check shows it.

## What this business says about itself
_Self-declared on the trader's own website, not independently verified:_
- Emergency availability: emergency call-outs

## Before you hire a heating engineer
_What to check when choosing this kind of trade (general guidance, not a claim about this business):_
- Confirm they cover your area and can actually come out in your timeframe before anything else.
- Read recent reviews for reliability and turning up on time, not only the quality of the work.
- Agree the call-out fee up front, and be wary of large upfront deposits for an emergency job.
- Run the Cowboy Checker to confirm the business is real before you let anyone in.

## Contact
- Phone: 07717 324255
- Website: https://poldenplumbingandheating.co.uk

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Source: MyTrustedTraders, https://mytrustedtraders.com/traders/polden-plumbing-and-heating
Real public evidence only: every figure traces to its named source. The evidence for this business comes from a single public source, so it is not yet cross-checked against a second. If a source does not carry a field, it is not shown.