# Polkadot Plumbers Ltd Polkadot Plumbers Ltd is a plumber in London. Rated 5.0/5 from 29 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. Trust Score: 53 out of 100 (good record, gaps to check). The score rests on rated 5.0 from 29 reviews. We cross-checked Companies House: this business is officially registered for work that matches the plumber services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry. Independent sources agree they've been operating since at least 2019. That's 7 years, confirmed across 2 separate sources. ## About Polkadot Plumbers was founded in 2019 by Edinburgh University graduate Jack Ronan. Jack left the Army in 2016 and immediately retrained as a plumber and gas engineer, viewing the heating and plumbing industry as somewhere that he could put his transferable skills to good use. With the mentality that professionalism and efficiency come as standard, Jack and his team have built Polkadot Plumbers into a plumbing business that delivers an extremely high standard of work with excellent customer service, time and again. Trees for Cities - We are very excited to be partnered with the amazing charity Trees for Cities. For every boiler we install, Trees for Cities plant a tree. Gas Safe Registered Our engineers are fully qualified to work on domestic and commercial gas appliances. NVQs Our engineers are City and Guilds qualified. NICEIC Our electricians are certified by the National Inspection Council for Electrical installation Contracting. ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | Which? Trusted Traders | 5.0/5 | 29 | Rated 5.0, above the local average for plumbers in London. Across 1408 plumbers in London, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally. Most recent review: 3 months ago. ## What customers consistently praise _Themes mentioned across this trader's own public reviews:_ - Friendly & polite (mentioned in 52% of reviews we've read) - Professional (mentioned in 40% of reviews we've read) ## In customers' own words _Verbatim quotes from this trader's public reviews, each attributed to its source:_ > "Recently underwent some improvement works at home and another contractor caused sone problems with my boiler, HIVE and heating system. Pokadot came out and serviced and serviced the boiler, radiators and HIVE system. Turned up on time and get everything working again. A job well done. Excellent job. Highly recommend Many thanks." > Source: Customer in Greater London (5.0, via Which? Trusted Traders) > "I came across Polkadot Plumbers on the Which Trusted Traders website and booking the appointment was quick and straightforward. The first job was for initially just replacing the HW bath tap and installing a shut-off valve. I was really happy with the result and made a second appointment for replacing the CW tap and installing a new sink in the bathroom. I'd like to say a big thank-you to Paul the plumber who carried out both jobs, he was reliable, approachable, tidy and carried out excellent work. I will definitely contact Polkadot Plumbers again for any future work." > Source: Customer in Greater London (5.0, via Which? Trusted Traders) > "I am very pleased with the comprehensive work Polkadot Plumbers recently completed, in October 2023, in my small but intricate bathroom. Their initial survey was thorough, the estimate was detailed, they took on board my requests, and sent an experienced plumber to do work which included some unknowns prior to the dismantling of a sealed bath. The plumber discussed with me, the client, any complications that arose and how he would proceed to ensure that everything was both watertight and aesthetically pleasing. The work was carried out with thoroughness and an attention to detail. It is not easy to find good people and I fully recommend Polkadot Plumbers." > Source: Customer in Greater London (5.0, via Which? Trusted Traders) ## Trades Plumber ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 29 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 2 public listings for this trader. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data for company number 11780046 with operating status active. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) Full verification checklist: https://mytrustedtraders.com/traders/polkadot-plumbers-ltd/checks ## Credentials & sources - Credentials shown: 2 (none currently verifiable) - Companies House status: Active - Run by 1 director; the longest-serving current director was appointed in 2019 (Companies House officers) - Previously traded as HOTFIX PLUMBING LTD (until 2019) (former Companies House name) - Evidence held from: Which? Trusted Traders, REFCOM (F-Gas register), Companies House - Check dates vary by source. Where we hold a date, the check shows it. ## Before you hire a plumber _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints. - Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work. - Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start. - For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk. - Look for consistent reviews across several named sources, not one polished profile. ## Contact - Phone: 020 8671 4624 --- Source: MyTrustedTraders, https://mytrustedtraders.com/traders/polkadot-plumbers-ltd Real public evidence only: every figure traces to a named source and is cross-checked. If a source does not carry a field, it is not shown.