# Pro active Plumbing & Services Ltd Pro active Plumbing & Services Ltd is a plumber in Newcastle upon Tyne. Rated 5.0/5 from 482 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. Trust Score: 70 out of 100 (strong track record). The score rests on rated 5.0 from 482 reviews. ## About Plumber in Newcastle upon Tyne, Tyne and Wear. ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | Checkatrade | No rating shown | 482 | Rated 5.0, above the local average for plumbers in Newcastle upon Tyne. Across 154 plumbers in Newcastle upon Tyne, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally. Most recent review: 7 months ago. ## Customer rating breakdown _Per-category customer ratings from Checkatrade:_ - Reliability: 5.0 out of 5 - Communication: 5.0 out of 5 - Quality of work: 5.0 out of 5 ## What customers consistently say _Recurring strength themes from this trader's own reviews, each with a verbatim quote:_ - **Quality of the work** (Quoted from 3 reviews): "completed all the work quickly and efficiently." · Checkatrade, 7 Jan 2026 - **Quick to respond** (Quoted from 2 reviews): "Responded quickly to work enquiry." · Checkatrade, 12 Jul 2024 _Respectful and tidy in your home (2 reviewers describe them being respectful of the home and leaving it clean):_ "He kept his work space tidy and left minimal mess after the job was finished." · Checkatrade, 7 Jan 2026 ## What customers consistently praise _Themes mentioned across this trader's own public reviews:_ - Friendly & polite (mentioned in 40% of reviews we've read) - Tidy & clean (mentioned in 40% of reviews we've read) ## In customers' own words _Verbatim quotes from this trader's public reviews, each attributed to its source:_ > "Had jim around mine to do several plumbing jobs. He was very polite, organised and completed all the work quickly and efficiently. He kept his work space tidy and left minimal mess after the job was finished. I would definitely recommend and I'll 100% be using him again." > Source: Anonymous (5.0, via Checkatrade) > "James did an excellent job for us and I would definitely use him again." > Source: Anonymous (5.0, via Checkatrade) > "Responded quickly to work enquiry. Did a drop by to ensure access to outside stop tap prior to commencing work, and advised of steps to take with water supply to allow access when blocked. Quickly replaced the existing stop tap with new materials" > Source: Anonymous (5.0, via Checkatrade) ## Trades Plumber ## See their work _Portfolio and gallery links this business publishes. Inspect the source to see what each image represents:_ - [Photo gallery](https://proactiveplumbingservices.co.uk/gallery/) ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 482 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 1 public listing for this trader. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data for company number 13643796 with operating status unknown. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) - Website: MyTrustedTraders shows a public website for this trader. (via MyTrustedTraders public listing) Full verification checklist: https://mytrustedtraders.com/traders/pro-active-plumbing-services-ltd-2/checks ## Credentials & sources - Credentials shown: 0 - Companies House status: Unknown - Website online since 2025 (verified via public domain registry) - Evidence held from: Checkatrade - Public evidence last checked May 2026 ## What this business says about itself _Self-declared on the trader's own website, not independently verified:_ - Emergency availability: 24/7 - Experience they state: 26 years - Team: team with 26 years experience - Areas served: Newcastle - Good to know: Free quotes · Fixed pricing ## Before you hire a plumber _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints. - Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work. - Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start. - For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk. - Look for consistent reviews across several named sources, not one polished profile. ## Contact - Phone: 07947 742485 - Website: https://proactiveplumbingservices.co.uk --- Source: MyTrustedTraders, https://mytrustedtraders.com/traders/pro-active-plumbing-services-ltd-2 Real public evidence only: every figure traces to its named source. The evidence for this business comes from a single public source, so it is not yet cross-checked against a second. If a source does not carry a field, it is not shown.