# R G Austin Ltd R G Austin Ltd is a builder in London. 63 public reviews across 2 review sources, rated 4.9/5 where a rating is published. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. No Trust Score yet: not enough public evidence held to score this business. ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | Checkatrade | No rating shown | 53 | | Which? Trusted Traders | 4.9/5 | 10 | _Per-source review counts may overlap. They need not sum to the 63 cross-checked total above._ Rated 4.9, in line with the local average for builders in London. Across 2630 builders in London, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally. Most recent review: 6 months ago. ## What customers consistently say _Recurring strength themes from this trader's own reviews, each with a verbatim quote:_ - **Quick to respond** (Quoted from 2 reviews): "They came the same day I contacted them" · Checkatrade, 5 Feb 2026 ## What customers consistently praise _Themes mentioned across this trader's own public reviews:_ - Friendly & polite (mentioned in 50% of reviews we've read) ## In customers' own words _Verbatim quotes from this trader's public reviews, each attributed to its source:_ > "My shower was not heating properly and my local Whatsapp group recommended this company. They came the same day I contacted them and dealt with the issue very quickly, and the cost was very reaconable for the work they carried out. The two workmen were very pleasant and I would have no hesitation in recommending them which I have already done to my next door neighbour." > Source: Anonymous (5.0, via Checkatrade) > "R G Austin did an excellent job refitting my bathroom. The work was carried out efficiently and to a high standard. I felt very comfortable having them around my home. I would highly recommend the company." > Source: Anonymous (4.8, via Checkatrade) > "Fitting new towel rail - great job and very professional" > Source: Anonymous (4.3, via Checkatrade) ## Trades Builder, Plumber ## Services they list _Listed on public sources or the business's own website; check directly that they cover your job before you book:_ - Bathroom & Kitchen Plumbing - Blocked Baths - Blocked Sinks - Blocked Toilets - General Plumbing - Plumbing Repairs - Power Flushing - Radiator Installation - Radiator Repair - Radiator Thermostat Valve Installation - Radiator Thermostat Valve Repair - Shower Installation ## Areas covered _Towns and areas this trader lists serving. This is their own stated coverage, so confirm they cover your exact address before you book:_ - London ## See their work _Portfolio and gallery links this business publishes. Inspect the source to see what each image represents:_ - [Photo gallery](https://www.rgaustinltdlondon.co.uk/our-projects) - [Facebook](https://www.facebook.com/rgaustinltd) ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 63 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 2 public listings for this trader. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) - Website: MyTrustedTraders shows a public website for this trader. (via MyTrustedTraders public listing) - Current credentials shown: MyTrustedTraders shows 1 current credential on this profile. (via Public credential evidence) Full verification checklist: https://mytrustedtraders.com/traders/r-g-austin-ltd-2/checks ## Credentials & sources - Credentials shown: 3 (1 currently verifiable, listed below) - Federation of Master Builders: the Federation of Master Builders: members are independently inspected and can offer an insurance-backed warranty As a member of the Federation of Master Builders, you get independent vetting of the builder, the option of an insurance-backed warranty on the work and access to a dispute resolution service. - Companies House status: Unknown - Evidence held from: Which? Trusted Traders, Checkatrade, Federation of Master Builders, Waste carrier (Environment Agency) - Public evidence last checked July 2026 ## What this business says about itself _Self-declared on the trader's own website, not independently verified:_ - Emergency availability: speedy response - Good to know: Free quotes · Family-run ## Opening hours - Source: Which? Trusted Traders - Monday–Friday: 9am–5am ## Before you hire a builder _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Never pay a large deposit up front. Agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done. - Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced. - Be wary of a cash-only price or pressure to start tomorrow. Both are red flags for an unaccountable job. - Ask to see a portfolio of completed work like yours, plus recent references you can contact. - Check the credentials and registrations that matter for this work, and that they are current. ## Contact - Phone: 07380 283219 - Website: https://www.rgaustinltdlondon.co.uk --- Source: MyTrustedTraders, https://mytrustedtraders.com/traders/r-g-austin-ltd-2 Real public evidence only: every figure traces to a named source, and reviews are cross-checked across 2 review sources. If a source does not carry a field, it is not shown.