# Richmond Plumbing and Heating Ltd

Richmond Plumbing and Heating Ltd is a plumber in London. Rated 5.0/5 from 221 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement.

Trust Score: 59 out of 100 (good record, gaps to check). The score rests on rated 5.0 from 221 reviews.

Operating since at least 2019 (7 years), according to an independent source, not just their own word.

## Public review evidence (by source)
| Source | Average rating | Reviews |
| --- | --- | --- |
| Checkatrade | No rating shown | 221 |

Rated 5.0, above the local average for plumbers in London. Across 1281 plumbers in London, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Most recent review: 10 months ago.

## Customer rating breakdown
_Per-category customer ratings from Checkatrade:_
- Reliability: 5.0 out of 5
- Communication: 5.0 out of 5
- Quality of work: 5.0 out of 5

## What customers consistently praise
_Themes mentioned across this trader's own public reviews:_
- Fast & efficient (mentioned in every review we've read)
- Great communication (mentioned in 40% of reviews we've read)
- Punctual (mentioned in 40% of reviews we've read)
- Tidy & clean (mentioned in 40% of reviews we've read)

## In customers' own words
_Verbatim quotes from this trader's public reviews, each attributed to its source:_
> "Contacted this company to get a quote for a new shower pump at parents house. Kel was very helpful on the phone and came as promised on time. Work was excellent, Kel was efficient and tidy and kept us informed all the way along. Excellent job done and very happy with work. Very reasonable and would definitely use again and recommend."
> Source: Anonymous (5.0, via Checkatrade)

> "All very quick and easy. Problem solved and it was only a small job which can make it hard to find a good plumber. 2 days notice and all sorted. No extras, all straight forward charging."
> Source: Anonymous (4.9, via Checkatrade)

> "Fast service, good communication, would use again."
> Source: Anonymous (4.5, via Checkatrade)

## Trades
Plumber

## See their work
_Portfolio and gallery links this business publishes. Inspect the source to see what each image represents:_
- [Photo gallery](https://richmondplumbingandheating.co.uk/gallery/)

## What we checked, and when
_What MyTrustedTraders independently checked for this business (verified items only):_
- Review volume: MyTrustedTraders shows 221 public reviews on this profile. (via MyTrustedTraders public listing)
- Public listing spread: MyTrustedTraders shows 2 public listings for this trader. (via MyTrustedTraders public listing)
- Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing)
- Website: MyTrustedTraders shows a public website for this trader. (via MyTrustedTraders public listing)

Full verification checklist: https://mytrustedtraders.com/traders/richmond-plumbing-and-heating-ltd/checks

## Credentials & sources
- Credentials shown: 0
- Companies House status: Unknown
- Website online since 2025 (verified via public domain registry)
- Evidence held from: Checkatrade, Companies House
- Public evidence last checked May 2026

## What this business says about itself
_Self-declared on the trader's own website, not independently verified:_
- Emergency availability: 24/7
- Good to know: Free quotes

## Before you hire a plumber
_What to check when choosing this kind of trade (general guidance, not a claim about this business):_
- Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
- Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
- Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
- For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk.
- Look for consistent reviews across several named sources, not one polished profile.

## Contact
- Website: https://richmondplumbingandheating.co.uk/contact-us-2/

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Source: MyTrustedTraders, https://mytrustedtraders.com/traders/richmond-plumbing-and-heating-ltd
Real public evidence only: every figure traces to a named source, with evidence held from 2 named public sources. If a source does not carry a field, it is not shown.