# Riverside Plumbing & Heating Services

Riverside Plumbing & Heating Services is a plumber in Washington Tyne and Wear. Rated 5.0/5 from 68 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement.

Trust Score: 52 out of 100 (good record, gaps to check). The score rests on rated 5.0 from 68 reviews.

4 reviews in the last 12 months.

## About
Riverside Plumbing & Heating Services are based in Washington and cover all areas of the North East including Washington, Sunderland, County Durham,...

## Public review evidence (by source)
| Source | Average rating | Reviews |
| --- | --- | --- |
| TrustATrader | 5.0/5 | 68 |

Most recent review: 4 months ago.

## In customers' own words
_Verbatim quotes from this trader's public reviews, each attributed to its source:_
> "Andrew was fantastic from start to finish. He replaced a radiator for us and fixed our toilet and did a great job. Andrew is very punctual, true to his word and very reasonable. We will definitely use this company again."
> Source: Paul Carter (5.0, via TrustATrader)

> "Contacted to carry out my boiler service - responded to enquiry really quickly and arranged a time to do the work. Very punctual and friendly explaining what needed to be done. Pricing was fair and exactly to quote. A professional and reliable service. Will definitely use again."
> Source: Cathy (5.0, via TrustATrader)

> "Everything went smoothly. They were on time, courteous, skilled, open, honest, and value for money. The job was checked and quoted prior to work being performed. Everything was professional and high quality. I’ll be using them again in future."
> Source: Adam Jones (5.0, via TrustATrader)

## Trades
Plumber

## Verified & regulated status
- TrustATrader lists these checks: Identification checked, Company address verified, Customer references checked, Agreed to TrustATrader's high standards, Agreed to complaints procedure

## What we checked, and when
_What MyTrustedTraders independently checked for this business (verified items only):_
- Review volume: MyTrustedTraders shows 68 public reviews on this profile. (via MyTrustedTraders public listing)
- Public listing spread: MyTrustedTraders shows 1 public listing for this trader. (via MyTrustedTraders public listing)
- Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing)
- Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing)
- Website: MyTrustedTraders shows a public website for this trader. (via MyTrustedTraders public listing)

Full verification checklist: https://mytrustedtraders.com/traders/riverside-plumbing-heating-services-3/checks

## Credentials & sources
- Credentials shown: 1 (none currently verifiable)
- Companies House status: Unknown
- Website online since 2009 (verified via public domain registry)
- Evidence held from: TrustATrader
- Public evidence last checked May 2026

## What this business says about itself
_Self-declared on the trader's own website, not independently verified:_
- Emergency availability: 24 Hour Call Out
- Experience they state: over 30 years industry experience
- Areas served: North East, Washington, Sunderland, County Durham, Gateshead, Newcastle upon Tyne

## Before you hire a plumber
_What to check when choosing this kind of trade (general guidance, not a claim about this business):_
- Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
- Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
- Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
- For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk.
- Look for consistent reviews across several named sources, not one polished profile.

## Contact
- Phone: 07307 248696
- Website: https://www.riversideplumbing.co.uk

---
Source: MyTrustedTraders, https://mytrustedtraders.com/traders/riverside-plumbing-heating-services-3
Real public evidence only: every figure traces to its named source. The evidence for this business comes from a single public source, so it is not yet cross-checked against a second. If a source does not carry a field, it is not shown.