# Root Group Plumbing & Heating

Root Group Plumbing & Heating is a plumber in Cheltenham. Rated 4.9/5 from 3 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile — independent reviews, credentials and registry data from named public sources, with no ads and no paid placement.

Trust score: 46/100

## About
Plumber in Cheltenham, Gloucestershire.

## Public review evidence (by source)
| Source | Average rating | Reviews |
| --- | --- | --- |
| Checkatrade | 4.9/5 | 3 |

_Per-source review counts may overlap — they need not sum to the 3 cross-checked total above._

Rated 4.9★ — in line with the local average for plumbers in Cheltenham. Across 38 rated plumbers in Cheltenham, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.

Most recent review: 6 years ago.

## In customers' own words
_Verbatim quotes from this trader's public reviews, each attributed to its source:_
> "My boiler stopped working on a Friday evening, I contacted Root Group on Saturday morning and all was fixed by Saturday lunchtime - very quick response. Although, the boiler is quite old, it has been 'serviced' annually by supposed qualified engineers but the fault was something that should have been picked up by all of them just by doing some extra work to clean out a plastic element. Phil from Root Group has total knowledge of Worcester Bosch boilers and picked up on the problem straight away - the first engineer to ever do this on this appliance - super service, I'm really pleased!! A+++"
> — Anonymous (5.0, via Checkatrade)

> "Professional and honest, great job done"
> — Anonymous (5.0, via Checkatrade)

> "The team from Root were the best we have ever had, Hard working, the quality of work second to none, on time, and courteous. And the costs very competitive, we would recommend them every time"
> — Anonymous (4.8, via Checkatrade)

## Trades
Plumber

## Services they list
_Listed on public sources or the business's own website; check directly that they cover your job before you book:_
- Plumber

## Areas covered
_Towns and areas this trader lists serving (their own stated coverage — confirm they cover your exact address before you book):_
- Cheltenham
- Gloucestershire

## Independent verification
_What MyTrustedTraders independently checked for this business (verified items only):_
- Review volume: MTT is showing 3 public reviews on this profile. (via MyTrustedTraders public listing)
- Public listing spread: MTT is showing 1 public listing for this trader. (via MyTrustedTraders public listing)
- Business identity: MTT is showing public business identity data with operating status unknown. (via MyTrustedTraders public listing)

Full verification checklist: https://mytrustedtraders.com/traders/root-group-plumbing-heating/checks

## Credentials & sources
- Credentials shown: 0
- Companies House status: unknown
- Evidence from: Checkatrade

## Before you hire a plumber
_What to check when choosing this kind of trade — general guidance, not a claim about this business:_
- Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
- Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
- Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
- For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured — you can check yours or find one free at watersafe.org.uk.
- Look for consistent reviews across several named sources, not one polished profile.

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Source: MyTrustedTraders — https://mytrustedtraders.com/traders/root-group-plumbing-heating
Real public evidence only: every figure traces to a named source and is cross-checked. If a source does not carry a field, it is not shown.