# Rowlen Boiler Services Ltd Rowlen Boiler Services Ltd is a gas engineer in Sutton. Rated 5.0/5 from 461 public reviews across 3 review sources. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. No Trust Score yet: not enough public evidence held to score this business. 171 reviews in the last 12 months, above their long-term review pace of about 36 a year. A sign their public feedback is current. We cross-checked Companies House: this business is officially registered for work that matches the gas engineer services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry. The earliest independent record of them trading is 2016, so at least 10 years. They appear in 2 separate independent sources. ## Emergency callout _Listed for emergency callout on Checkatrade. This is how they list themselves. Call ahead to confirm they can attend your job right now before you rely on it:_ - Central Heating Repair - Plumber ## About Rowlen Boiler Services Ltd has been vetted and approved by TrustATrader. Covering Surrey, South and West London ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | Checkatrade | 5.0/5 | 356 | | TrustATrader | 4.9/5 | 102 | | Which? Trusted Traders | 5.0/5 | 3 | _Per-source review counts may overlap. They need not sum to the 461 cross-checked total above._ Independently rated 4.9–5.0 out of 5 across 2 separate review sources. Ratings that agree across independent sources are far harder to fake than a single glowing profile. Rated 5.0, in line with the local average for gas engineers in Sutton. Across 78 gas engineers in Sutton, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally. Most recent review: 3 months ago. ## Customer rating breakdown _Per-category customer ratings from Checkatrade:_ - Reliability: 4.9 out of 5 - Communication: 4.9 out of 5 - Quality of work: 4.9 out of 5 ## What customers consistently say _Recurring strength themes from this trader's own reviews, each with a verbatim quote:_ - **Clear communication** (Quoted from 3 reviews): "A lovely lady called Jenny dealt with my enquiry and arranged for and engineer to service my boiler within a couple of days." · TrustATrader, 6 May 2026 - **Reliable and punctual** (Quoted from 3 reviews): "The young man was punctual" · TrustATrader, 6 May 2026 - **Quality of the work** (Quoted from 3 reviews): "the engineer was extremely thorough." · Checkatrade, 22 Mar 2026 _Respectful and tidy in your home (3 reviewers describe them being respectful of the home and leaving it clean):_ "The engineer managed to carry out the work despite our three large golden retrievers wanting to play with him." · Checkatrade, 12 Feb 2026 ## What customers consistently praise _Themes mentioned across this trader's own public reviews:_ - Friendly & polite (mentioned in 46% of reviews we've read) - Professional (mentioned in 26% of reviews we've read) ## In customers' own words _Verbatim quotes from this trader's public reviews, each attributed to its source:_ > "I don't normally write reviews but from my initial enquiry to completion of work this service was second to none. A lovely lady called Jenny dealt with my enquiry and arranged for and engineer to service my boiler within a couple of days. The engineer she sent is a real credit to Rowlen Boiler Services. The young man was punctual, polite and he respected my home. He was very thorough when carrying out the service. I have no hesitation in highly recommending company." > Source: Jacqueline (5.0, via TrustATrader) > "I have had a new Heat Pump installed for a Swimming Pool. I had never used Rowlen Boilers before, and they have been a great organisation to deal with throughout. This ranges from Tommy who provided the quotation, to Lucy who was very helpful in organising the installation, through to Gavin who installed the pump. Friendly, pragmatic, effective and easy to deal with. I would definitely recommend them based on my experience." > Source: David (5.0, via TrustATrader) > "Excellent the engineer turned up on time explained everything he done to the boiler and showed me , and was very tidy in his work would 100% use again also Lucy in the office was very helpful" > Source: Customer (5.0, via Checkatrade) ## Trades Gas engineer, Plumber ## Services they list _Listed on public sources or the business's own website; check directly that they cover your job before you book:_ - Gas Boiler Installation - Gas Boiler Servicing / Repair - Gas Central Heating Installation - Gas Central Heating Servicing / Repair - Gas Safety Checks - CP12 - General Plumbing - Pipe Fitter - Plumbing Repairs - Power Flushing - Radiator Installation - Radiator Repair - Radiator Thermostat Valve Installation ## Areas covered _Towns and areas this trader lists serving. This is their own stated coverage, so confirm they cover your exact address before you book:_ - Surrey - Sutton ## See their work _Portfolio and gallery links this business publishes. Inspect the source to see what each image represents:_ - [Instagram](https://www.instagram.com/rowlenboilerservices) - [Facebook](https://www.facebook.com/Rowlenboilerservices) ## What we checked, and when As of 12 Aug 2026, we hold 461 independent reviews across Checkatrade, TrustATrader and Which? Trusted Traders for this business, and Companies House lists (no. 10541236) as active, checked 20 Jul 2026. _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 461 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 4 public listings for this trader. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data for company number 10541236 with operating status active. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) - Website: MyTrustedTraders shows a public website for this trader. (via MyTrustedTraders public listing) - Current credentials shown: MyTrustedTraders shows 1 current credential on this profile. (via Public credential evidence) - Work photos: MyTrustedTraders shows 10 work photos on this profile. (via MyTrustedTraders public listing) Full verification checklist: https://mytrustedtraders.com/traders/rowlen-boiler-services-ltd-3/checks ## Credentials & sources - Credentials shown: 14 (1 currently verifiable, listed below) - Chartered Institute of Architectural Technologists: the Chartered Institute of Architectural Technologists (CIAT): the professional body for architectural technologists, who design and manage building projects - Companies House status: Active - Website online since 2016 (verified via public domain registry) - Evidence held from: TrustATrader, Which? Trusted Traders, Checkatrade, CIPHE, Chartered Institute of Architectural Technologists, Gas Safe Register, Glow Worm, Ideal Accredited Installer, REFCOM (F-Gas register), Remeha, Safe Contractor Approved, SafeContractor, Vaillant, Vaillant Advance Installer, Worcester Bosch Accredited Installer, Companies House - Check dates vary by source. Where we hold a date, the check shows it. ## What this business says about itself _Self-declared on the trader's own website, not independently verified:_ - Emergency availability: Same day response within the hour - Guarantee: 12-month Guarantee - Areas served: London, Surrey - Services stated: Heat pump installation - Good to know: Family-run ## Opening hours - Source: Which? Trusted Traders - Monday–Friday: 8am–8pm ## Before you hire a gas engineer _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - By law, anyone working on your gas appliances must be on the Gas Safe Register. Ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start. - Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence. - For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you. - Confirm they cover your area and can actually come out in your timeframe before anything else. - Read recent reviews for reliability and turning up on time, not only the quality of the work. ## Contact - Phone: 07447 192535 - Website: https://www.rowlen.co.uk/ --- Source: MyTrustedTraders, https://mytrustedtraders.com/traders/rowlen-boiler-services-ltd-3 Real public evidence only: every figure traces to a named source, and reviews are cross-checked across 3 review sources. If a source does not carry a field, it is not shown.