# Soft Options Water Softeners Ltd

Soft Options Water Softeners Ltd is a plumber in Marlborough. Rated 5.0/5 from 716 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement.

Trust Score: 76 out of 100 (strong track record). The score rests on rated 5.0 from 716 reviews.

## About
Household water treatment in Marlborough, Wiltshire.

## Public review evidence (by source)
| Source | Average rating | Reviews |
| --- | --- | --- |
| Checkatrade | 5.0/5 | 716 |

Rated 5.0, above the local average for plumbers in Marlborough. Across 7 plumbers in Marlborough, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Most recent review: 12 months ago.

## What customers consistently say
_Recurring strength themes from this trader's own reviews, each with a verbatim quote:_
- **Quality of the work** (Quoted from 2 reviews): "The owner Simon made excellent recommendations for our install and I couldn’t be happier with the outcome. John our installer was careful and skilful in his approach and did an excellent job." · Checkatrade, 4 Aug 2025

_Respectful and tidy in your home (2 reviewers describe them being respectful of the home and leaving it clean):_ "Timely, professional & tidy from initial visit to completion of installation." · Checkatrade, 14 Nov 2024

## In customers' own words
_Verbatim quotes from this trader's public reviews, each attributed to its source:_
> "A real pleasure to deal with a knowledgable no nonsense business with a clear passion for a job well done. The owner Simon made excellent recommendations for our install and I couldn’t be happier with the outcome. John our installer was careful and skilful in his approach and did an excellent job. The whole team at Soft Options are great to deal with and I am very happy to recommend them to anyone."
> Source: Anonymous (5.0, via Checkatrade)

> "Excellent installation. John put a new softener in an awkward corner unit and adjusted all the shelf space to preserve as much storage as possible. Plumbing works were neat and compact with no braided hoses going everywhere. Would recommend in a heartbeat."
> Source: Anonymous (5.0, via Checkatrade)

> "Timely, professional & tidy from initial visit to completion of installation."
> Source: Anonymous (5.0, via Checkatrade)

## Trades
Plumber

## Services they list
_Listed on public sources or the business's own website; check directly that they cover your job before you book:_
- Purifiers
- Water Filters
- Water Softeners

## Areas covered
_Towns and areas this trader lists serving. This is their own stated coverage, so confirm they cover your exact address before you book:_
- Marlborough
- Wiltshire

## What we checked, and when
_What MyTrustedTraders independently checked for this business (verified items only):_
- Review volume: MyTrustedTraders shows 716 public reviews on this profile. (via MyTrustedTraders public listing)
- Public listing spread: MyTrustedTraders shows 1 public listing for this trader. (via MyTrustedTraders public listing)
- Business identity: MyTrustedTraders shows public business identity data for company number 08202583 with operating status active. (via MyTrustedTraders public listing)
- Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing)

Full verification checklist: https://mytrustedtraders.com/traders/soft-options-water-softeners-ltd/checks

## Credentials & sources
- Credentials shown: 0
- Companies House status: Active
- Run by 2 directors; the longest-serving current director was appointed in 2012 (Companies House officers)
- Evidence held from: Checkatrade
- Check dates vary by source. Where we hold a date, the check shows it.

## Before you hire a plumber
_What to check when choosing this kind of trade (general guidance, not a claim about this business):_
- Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
- Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
- Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
- For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk.
- Look for consistent reviews across several named sources, not one polished profile.

## Contact
- Phone: 07427 132051

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Source: MyTrustedTraders, https://mytrustedtraders.com/traders/soft-options-water-softeners-ltd
Real public evidence only: every figure traces to a named source and is cross-checked. If a source does not carry a field, it is not shown.