# Staunch and Flow Limited Staunch and Flow Limited is a plumber in Westminster. Rated 4.9/5 from 33 public reviews across 2 review sources. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. No Trust Score yet: newest review we found is from April 2023. We cross-checked Companies House: this business is officially registered for work that matches the plumber services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry. The earliest independent record of them trading is 2003, so at least 23 years. They appear in 2 separate independent sources. ## About With six years of active service, they have garnered praise for their efficiency and courteous service, as highlighted by customers on platforms like Checkatrade and Which? Trusted Traders. Clients frequently commend their ability to manage complex projects, such as transforming an attic into a fully functional bathroom, with the work completed within just three weeks. Known for their practical problem-solving skills, STAUNCH AND FLOW LIMITED ensures each job is handled with precision and care. ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | Checkatrade | 5.0/5 | 16 | | Which? Trusted Traders | 4.8/5 | 17 | _Per-source review counts may overlap. They need not sum to the 33 cross-checked total above._ Independently rated 4.8–5.0 out of 5 across 2 separate review sources. Ratings that agree across independent sources are far harder to fake than a single glowing profile. Rated 4.9, above the local average for plumbers in Westminster. Across 26 plumbers in Westminster, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally. Most recent review: 3 years ago. ## What customers consistently say _Recurring strength themes from this trader's own reviews, each with a verbatim quote:_ - **Reliable and punctual** (Quoted from 3 reviews): "At all times they were considerate and used their time efficiently." · Which? Trusted Traders, 3 Dec 2024 - **Clear communication** (Quoted from 3 reviews): "Lucian kept us involved using WhatsApp videos and photos." · Which? Trusted Traders, 11 Jul 2023 - **Quality of the work** (Quoted from 3 reviews): "The result is a beautifully tiled Victorian-style path (each tile laid individually)." · Which? Trusted Traders, 3 Dec 2024 - **Good problem solving** (Quoted from 3 reviews): "The best thing about them is their willingness to address and solve problems-this is an old house and unexpected problems always arise." · Which? Trusted Traders, 2 Apr 2021 _Customers who keep coming back (2 reviewers describe returning):_ "I have used Staunch & Flow for regular plumbing jobs for several years" · Which? Trusted Traders, 2 Apr 2021 _Respectful and tidy in your home (3 reviewers describe them being respectful of the home and leaving it clean):_ "the foreman and 2 builders were just fantastic-very hard working, clean, reliable and helpful." · Which? Trusted Traders, 2 Apr 2021 ## What reviewers confirm _Job outcomes reviewers report about this trader's work, each with a verbatim quote:_ - **Finished on schedule:** "the job was finished within 3 weeks, even though there was a good deal of structural and building work to do." · Which? Trusted Traders, 2 Apr 2021 - **Final price matched the quote:** "delivering the project on budget (apart from some changes that we agreed along the way)." · Which? Trusted Traders, 11 Jul 2023 ## What customers consistently praise _Themes mentioned across this trader's own public reviews:_ - Friendly & polite (mentioned in 40% of reviews we've read) - Professional (mentioned in 30% of reviews we've read) - Fast & efficient (mentioned in 25% of reviews we've read) ## In customers' own words _Verbatim quotes from this trader's public reviews, each attributed to its source:_ > "Staunch and Flow built a new bathroom at the top of my house by knocking through into the attic. The job required some engineering, building, plumbing, tiling and electric expertise and their builders were able to provide all these. The supervisor/surveyor was very helpful and the foreman and 2 builders were just fantastic-very hard working, clean,reliable and helpful. They sent pictures regularly and the job was finished within 3 weeks, even though there was a good deal of structural and building work to do. The best thing about them is their willingness to discuss and solve problems" > Source: Anonymous (5.0, via Checkatrade) > "This was a complicated job that was completed with exceptional workmanship and knowledge including very practical solutions to address the problem and ensure sustainability." > Source: Anonymous (5.0, via Checkatrade) > "Excellent work. Efficient and courteous service. Very happy with the result." > Source: Anonymous (4.9, via Checkatrade) ## Trades Plumber ## Services they list _Listed on public sources or the business's own website; check directly that they cover your job before you book:_ - Boiler installation - Boiler servicing - Radiators and central heating - Gas safety testing and inspection - Boiler repair - Unvented cylinder installation and maintenance - Water softener installation and maintenance - Bathroom design services - Wet rooms - Accessible bathrooms and showers - Bathroom suppliers - Kitchen design ## Areas covered _Towns and areas this trader lists serving. This is their own stated coverage, so confirm they cover your exact address before you book:_ - Greater London - London ## See their work _Portfolio and gallery links this business publishes. Inspect the source to see what each image represents:_ - [Instagram](https://www.instagram.com/staunchandflow) ## What we checked, and when As of 14 Aug 2026, we hold 33 independent reviews across Which? Trusted Traders and Checkatrade for this business, and Companies House lists (no. 04787903) as active, checked 20 Jul 2026. _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 33 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 3 public listings for this trader. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data for company number 04787903 with operating status active. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) - Website: MyTrustedTraders shows a public website for this trader. (via MyTrustedTraders public listing) Full verification checklist: https://mytrustedtraders.com/traders/staunch-and-flow-limited/checks ## Credentials & sources - Credentials shown: 2 (none currently verifiable) - Companies House status: Active - Run by 2 directors; the longest-serving current director was appointed in 2010 (Companies House officers) - Website online since 2003 (verified via public domain registry) - Evidence held from: Which? Trusted Traders, Checkatrade, Waste carrier (Environment Agency), Companies House - Check dates vary by source. Where we hold a date, the check shows it. ## What this business says about itself _Self-declared on the trader's own website, not independently verified:_ - Good to know: Free quotes · No call-out fee · Fixed pricing ## Opening hours - Source: Which? Trusted Traders - Monday–Friday: 9am–6pm ## Before you hire a plumber _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints. - Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work. - Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start. - For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk. - Look for consistent reviews across several named sources, not one polished profile. ## Contact - Phone: 020 8964 6710 - Website: http://www.london-plumber.co.uk --- Source: MyTrustedTraders, https://mytrustedtraders.com/traders/staunch-and-flow-limited Real public evidence only: every figure traces to a named source, and reviews are cross-checked across 2 review sources. If a source does not carry a field, it is not shown.