# Sutton Windows Sutton Windows is a tradesperson in Kent. Rated 4.3/5 from 6 public reviews across 1 named source. This is the MyTrustedTraders public-evidence profile — independent reviews, credentials and registry data cross-checked across named sources, with no ads and no paid placement. ## About About Sutton Windows Established in the 1980s, Sutton Windows is a family-run business delivering high-quality windows, doors, conservatories, garden rooms, and roofline products — all British-manufactured and backed by a 10-year guarantee. Led by founding directors Bernard and Peter, the company benefits from over 45 years of hands-on experience in glazing and home improvement. Their leadership, technical expertise, and commitment to quality, reliability, and customer care have shaped Sutton Windows into the trusted company it is today. Visit our two showrooms in Welling and Petts Wood, where our friendly team of advisors provide personalised guidance from initial advice to installation and aftercare. Sutton Windows is also proud to give back to the community, including sponsorship of the local Edenbridge Hockey Team. Experience, quality, and care — that’s the Sutton Windows standard. ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | Which? Trusted Traders | 4.3/5 | 6 | _Per-source review counts may overlap — they need not sum to the 6 cross-checked total above._ ## In customers' own words _Verbatim quotes from this trader's public reviews, each attributed to its source:_ > "Polite efficient service, they knew what they were doing and completed promptly." > — Fortune (5.0, via Which? Trusted Traders) > "I had a porch door fitted at the front of my house. I initiated contact with Sutton who on my enquiry arranged for a consultant to telephone me to talk to me about what I considering. within a couple of days the consultant, a very pleasant and professional man, came around to discuss with me the style of door and what would fit well within the space available. Once I agreed the style of door i wanted i made contact with the consultant he brought paperwork for me to sign and to leave a small deposit. He then informed me that I would be contacted by the engineer who would come to measure up. The engineer made contact with me and we agreed a time for his visit. I did not want an extended porch and wondered if the space between the main door and porch area was sufficient to allow someone to stand unhindered. I explained this to the engineer who suggested I think about it and to contact him when i had made my decision. I agreed to do this and having spoken to a neighbour who had a similar porch door and area as my own, I decided i would go ahead with my plans for the porch door. I made contact with the engineer, who return the next day to complete taking measurements. I was told by the engineer that i would receive further communication from Sutton including documents regarding the works and a fitting date. I received the documents which I read through carefully and waited in anticipation for the work to be completed. The company called me a week before to ensure the date agreed for installation was still suitable for me and asked if i had any questions. on the day of the fitting the fitter arrived on the time agreed and fitted the door without any hitches or delay. The balance was paid after the work had been completed. i was given several options and i opted to pay by BACS. Overall i was very pleased with the outcome. The look of the Porch doors exceeded my expectation and everyone with whom i had contact with at the company acted professionally throughout this process" > — Satisfied customer. (5.0, via Which? Trusted Traders) > "We decided to use this Company because they were a local firm and we liked the product. They replaced virtually every window in our house and two doors. Unfortunately, the installation was under-resourced and rushed. They broke our garden bench by dropping a window they had removed, the making good was poor and had to be redone and they failed to properly seal the windows which resulted in damage being caused to our internal decorations. This damage only became apparent two years after the installation had been completed but the Company are refusing to accept responsibility despite the fact that it was their own engineer who identified the cause of the damage being the failure to properly seal the windows." > — Customer in Greater London (5.0, via Which? Trusted Traders) ## Independent verification _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MTT is showing 6 public reviews on this profile. (via Which? Trusted Traders) - Source profile spread: MTT is showing 1 source profile for this trader. (via Which? Trusted Traders) - Business identity: MTT is showing public business identity data with operating status unknown. (via MyTrustedTraders public listing) - Contact phone: MTT is showing a public phone contact on this profile. (via MyTrustedTraders public listing) Full verification checklist: https://mytrustedtraders.com/traders/sutton-windows/checks ## Credentials & sources - Verified credentials on file: 0 - Companies House status: unknown - Evidence held from: Which? Trusted Traders - Public evidence last checked May 2026 ## Contact - Phone: 0800212289 --- Source: MyTrustedTraders — https://mytrustedtraders.com/traders/sutton-windows Real public evidence only: every figure traces to a named source and is cross-checked. If a source does not carry a field, it is not shown.