# Swann Plumbing Services

Swann Plumbing Services is a plumber in Whitstable. Rated 5.0/5 from 264 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement.

Trust Score: 63 out of 100 (good record, gaps to check). The score rests on rated 5.0 from 264 reviews.

## About
In Whitstable, Kent.

## Public review evidence (by source)
| Source | Average rating | Reviews |
| --- | --- | --- |
| Checkatrade | 5.0/5 | 264 |

Rated 5.0, in line with the local average for plumbers in Whitstable. Across 9 plumbers in Whitstable, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Most recent review: 1 year ago.

## Customer rating breakdown
_Per-category customer ratings from Checkatrade:_
- Reliability: 5.0 out of 5
- Communication: 5.0 out of 5
- Quality of work: 5.0 out of 5

## What customers consistently say
_Recurring strength themes from this trader's own reviews, each with a verbatim quote:_
- **Quick to respond** (Quoted from 2 reviews): "Simon (Swann Plumbing) is prompt" · Checkatrade, 16 Apr 2025

## In customers' own words
_Verbatim quotes from this trader's public reviews, each attributed to its source:_
> "Simon (Swann Plumbing) is prompt, reliable and knows his boilers. Not only did he swiftly diagnose my boiler's problem, but after identifying the part needed, he checked the boiler's SN on the database and told me that the boiler was, unknown to me, still under guarantee (installed by previous property owner). Simon gave me the boiler service number and advised me to call them to see if they would do the repair - free! Simon's diagnosis of the problem was spot on (boiler fixed). Not only is Simon an expert and a professional, but also an extraordinarily decent, honest and helpful one!"
> Source: Anonymous (5.0, via Checkatrade)

> "Had Steve arrive with a colleague. Very quickly diagnosed the leal in my bathroom and fixed that immediately and then repaired the cold water tap part of my bath mixer tap. Awesome work via my landlord's agent."
> Source: Anonymous (5.0, via Checkatrade)

> "Simon did a great job attending my flat quickly when requested to detect a water leak (no callout charge!) and then fix it for a very good price. Great service!"
> Source: Anonymous (5.0, via Checkatrade)

## Trades
Plumber

## Areas covered
_Towns and areas this trader lists serving. This is their own stated coverage, so confirm they cover your exact address before you book:_
- Kent
- Whitstable

## What we checked, and when
_What MyTrustedTraders independently checked for this business (verified items only):_
- Review volume: MyTrustedTraders shows 264 public reviews on this profile. (via MyTrustedTraders public listing)
- Public listing spread: MyTrustedTraders shows 1 public listing for this trader. (via MyTrustedTraders public listing)
- Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing)
- Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing)

Full verification checklist: https://mytrustedtraders.com/traders/swann-plumbing-services/checks

## Credentials & sources
- Credentials shown: 2 (none currently verifiable)
- Companies House status: Unknown
- Evidence held from: Checkatrade, Gas Safe Register, Bpec Certification Ltd
- Public evidence last checked March 2026

## Before you hire a plumber
_What to check when choosing this kind of trade (general guidance, not a claim about this business):_
- Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
- Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
- Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
- For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk.
- Look for consistent reviews across several named sources, not one polished profile.

## Contact
- Phone: 07367 186779

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Source: MyTrustedTraders, https://mytrustedtraders.com/traders/swann-plumbing-services
Real public evidence only: every figure traces to a named source, with evidence held from 3 named public sources. If a source does not carry a field, it is not shown.