# Test Valley Glass & Window Company Ltd

Test Valley Glass & Window Company Ltd is a window / door fitter in Andover. Rated 5.0/5 from 33 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement.

Trust Score: 53 out of 100 (good record, gaps to check). The score rests on rated 5.0 from 33 reviews.

8 reviews in the last 12 months, above their long-term review pace of about 5 a year. A sign their public feedback is current.

They state they've been established since 1995, but the earliest independent source we can find is 2020. Worth asking them about the gap.

## About
Established in 1995 Test Valley Windows prides itself on customer satisfaction. The majority of our business comes from existing clients and personal recommendations, we strive to achieve customer gratification at all times. Director Malcolm Mackenzie says “we are a friendly approachable company with a genuine desire to fulfill customer’s needs. Our sole aim is to provide a professional service from conception to completion with an after sales service second-to-none” This is echoed in having been awarded the Plastic Window Federation Certificate of Excellence for impeccable service every year for the last 18 years. Adopting a 'no pressure' sales policy, we will listen to your requirements, offer professional advice and produce a free comprehensive no obligation quotation for you to make an informed choice, at your leisure. So if you are thinking of buying Windows, Doors, a Conservatory or Orangery, contact us or visit our showroom to find out why so many of our customers would recommend us.

## Public review evidence (by source)
| Source | Average rating | Reviews |
| --- | --- | --- |
| Which? Trusted Traders | 5.0/5 | 33 |

Rated 5.0, in line with the local average for window / door fitters in Andover. Across 6 window / door fitters in Andover, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Most recent review: 4 months ago.

## What customers consistently say
_Recurring strength themes from this trader's own reviews, each with a verbatim quote:_
- **Reliable and punctual** (Quoted from 3 reviews): "always on time" · Which? Trusted Traders, 17 Nov 2025
- **Quality of the work** (Quoted from 2 reviews): "the quality of the fitters is even better - outstanding." · Which? Trusted Traders, 13 Nov 2025

_Customers who keep coming back (3 reviewers describe returning):_ "This is the third job we've had done by them." · Which? Trusted Traders, 11 Nov 2025

## What customers consistently praise
_Themes mentioned across this trader's own public reviews:_
- Tidy & clean (mentioned in 44% of reviews we've read)
- Friendly & polite (mentioned in 36% of reviews we've read)
- Fast & efficient (mentioned in 28% of reviews we've read)
- Professional (mentioned in 28% of reviews we've read)

## Trades
Window / door fitter

## Services they list
_Listed on public sources or the business's own website; check directly that they cover your job before you book:_
- Replacement window services and repairs
- Double glazing installation
- Double glazing repair
- Sash windows
- Aluminium Windows
- UPVC Windows
- Double glazed units
- Stained glass
- Conservatory maintenance
- Conservatory repairs
- Bi-fold doors
- Patio doors

## See their work
_Portfolio and gallery links this business publishes. Inspect the source to see what each image represents:_
- [Facebook](https://www.facebook.com/testvalleywindows)

## What we checked, and when
_What MyTrustedTraders independently checked for this business (verified items only):_
- Review volume: MyTrustedTraders shows 33 public reviews on this profile. (via MyTrustedTraders public listing)
- Public listing spread: MyTrustedTraders shows 1 public listing for this trader. (via MyTrustedTraders public listing)
- Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing)
- Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing)
- Website: MyTrustedTraders shows a public website for this trader. (via MyTrustedTraders public listing)
- Current credentials shown: MyTrustedTraders shows 1 current credential on this profile. (via Public credential evidence)

Full verification checklist: https://mytrustedtraders.com/traders/test-valley-glass-window-company-ltd/checks

## Credentials & sources
- Credentials shown: 2 (1 currently verifiable, listed below)
  - FENSA: the competent-person scheme for replacement windows and doors, self-certifying they meet building regulations
- Companies House status: Unknown
- Evidence held from: Which? Trusted Traders, FENSA
- Public evidence last checked July 2026

## What this business says about itself
_Self-declared on the trader's own website, not independently verified:_
- Areas served: Hampshire, Wiltshire, Dorset, Berkshire, Surrey
- Good to know: Design service

## Opening hours
- Source: Which? Trusted Traders
- Monday–Friday: 9am–5pm
- Saturday: 9:30am–4pm

## Before you hire a window / door fitter
_What to check when choosing this kind of trade (general guidance, not a claim about this business):_
- Be wary of high-pressure 'today-only' discounts and a salesperson who won't leave. A reputable window or door firm gives you a written, itemised quote you can take away and compare against others.
- Never pay the full price up front; a modest deposit with the balance on completion is normal. Ask what deposit protection or insurance-backed guarantee you get if the firm stops trading before fitting.
- Get the specification in writing (frame material, the glazing units and their energy rating, and any trickle vents) so you can check you got what you paid for.
- Replacement windows and external doors must be signed off as meeting building regulations. Use an installer registered with FENSA or CERTASS so they self-certify the work and give you the certificate you'll need when you sell.
- Look for consistent reviews across several named sources, not one polished profile.

## Contact
- Phone: 01264 335599
- Website: https://www.testvalleywindows.co.uk

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Source: MyTrustedTraders, https://mytrustedtraders.com/traders/test-valley-glass-window-company-ltd
Real public evidence only: every figure traces to a named source and is cross-checked. If a source does not carry a field, it is not shown.