# Total Home Improvements Total Home Improvements is a builder in Horsham. Rated 5.0/5 from 4 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. Trust Score: 55 out of 100, with a caution: only 4 reviews held yet. A small public record keeps the evidence thin, and the score reflects that. Operating since at least 2023 (3 years), according to an independent source, not just their own word. ## About In Horsham. ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | Checkatrade | 5.0/5 | 4 | Rated 5.0, in line with the local average for builders in Horsham. Across 58 builders in Horsham, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally. Most recent review: 1 year ago. ## Customer rating breakdown _Per-category customer ratings from Checkatrade:_ - Reliability: 5.0 out of 5 - Communication: 5.0 out of 5 - Quality of work: 5.0 out of 5 ## What customers consistently say _Recurring strength themes from this trader's own reviews, each with a verbatim quote:_ - **Clear communication** (Quoted from 3 reviews): "He kept us involved and was very communicative at all stages" · Checkatrade, 15 Mar 2025 ## In customers' own words _Verbatim quotes from this trader's public reviews, each attributed to its source:_ > "My wife and I were very impressed with the quality of workmanship and the care taken by Mr Tim Roberts in completing the project . He kept us involved and was very communicative at all stages of the refurbishment . We will definitely use him again when we are in a position to refurb our main bathroom . It is fair to say that nothing was too much trouble for him and his desire to complete a very professional Job exceeded both our expectations ." > Source: Anonymous (5.0, via Checkatrade) > "We highly recommend Tim’s work, the finished shower room was out of this world and exceeded our expectations. Tim was always on time, kept us informed and because we used Tim to get our materials, he liaised with the supplier if fittings or materials were substandard or damaged, getting them replaced. Tim was also extremely flexible and patient with us, giving us honest advice and allowing us time to consider. We were recommended Tim at THI and certainly have no hesitation in recommending him to others, certainly, we will use Tim again when it’s time to have our bathroom done." > Source: Anonymous (5.0, via Checkatrade) > "Tim was amazing all throughout our bathroom refurb. His communication was really good and he kept us informed of everything throughout the process. We are so impressed with the quality of Tim’s workmanship as well as how tidy be left the place after each day. He made some great suggestions along the way which we would have never have thought of. I would wholeheartedly recommend him to anyone." > Source: Anonymous (5.0, via Checkatrade) ## Trades Builder ## See their work _Portfolio and gallery links this business publishes. Inspect the source to see what each image represents:_ - [Instagram](https://www.instagram.com/thihorsham) - [Facebook](https://www.facebook.com/276500965729800) ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 4 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 1 public listing for this trader. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) - Website: MyTrustedTraders shows a public website for this trader. (via MyTrustedTraders public listing) Full verification checklist: https://mytrustedtraders.com/traders/total-home-improvements/checks ## Credentials & sources - Credentials shown: 1 (none currently verifiable) - Companies House status: Unknown - Website online since 2023 (verified via public domain registry) - Evidence held from: Checkatrade, Waste carrier (Environment Agency) - Check dates vary by source. Where we hold a date, the check shows it. ## What this business says about itself _Self-declared on the trader's own website, not independently verified:_ - Good to know: Free quotes ## Before you hire a builder _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Never pay a large deposit up front. Agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done. - Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced. - Be wary of a cash-only price or pressure to start tomorrow. Both are red flags for an unaccountable job. - Ask to see a portfolio of completed work like yours, plus recent references you can contact. - Check the credentials and registrations that matter for this work, and that they are current. ## Contact - Phone: 07465 782994 - Website: https://totalhomeimprovementssussex.co.uk --- Source: MyTrustedTraders, https://mytrustedtraders.com/traders/total-home-improvements Real public evidence only: every figure traces to a named source and is cross-checked. If a source does not carry a field, it is not shown.