# TW Plumb TW Plumb is a gas engineer in Isleworth. 71 public reviews across 2 review sources, rated 4.9/5 where a rating is published. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. No Trust Score yet: one or more review signals need a closer check. 21 reviews in the last 12 months. ## About TW Plumb has been vetted and approved by TrustATrader. Covering Isleworth and surrounding areas ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | TrustATrader | 4.9/5 | 31 | | Which? Trusted Traders | No rating shown | 40 | _Per-source review counts may overlap. They need not sum to the 71 cross-checked total above._ ## Review signals to check _One or more review signals need a manual check. Some review signals are flagged for a closer manual check. That doesn't prove fake reviews or any wrongdoing._ - **Repeated review text:** 5 exact and 1 similar review-text patterns found across sources Most recent review: 7 months ago. This business replies to its public reviews, a sign it engages with its customers. ## What customers consistently say _Recurring strength themes from this trader's own reviews, each with a verbatim quote:_ - **Reliable and punctual** (Quoted from 3 reviews): "He arrived on time" · TrustATrader, 21 Dec 2025 - **Quality of the work** (Quoted from 3 reviews): "Top-quality work" · TrustATrader, 10 Oct 2025 _Respectful and tidy in your home (3 reviewers describe them being respectful of the home and leaving it clean):_ "always cleaned up after himself" · TrustATrader, 4 Jul 2025 ## What customers consistently praise _Themes mentioned across this trader's own public reviews:_ - Punctual (mentioned in 39% of reviews we've read) - Professional (mentioned in 26% of reviews we've read) ## In customers' own words _Verbatim quotes from this trader's public reviews, each attributed to its source:_ > "After a sudden leak from my boiler, Tom came the same day and diagnosed the problem, bought the spare part required and came back and installed it. Problem solved. I couldn’t have asked for a better service and at a reasonable price." > Source: James (5.0, via TrustATrader) > "Tom was quickly able to offer a convenient time to complete the repair. He was on time, efficient and the bill was very reasonable and as per the estimate." > Source: Daniel (5.0, via TrustATrader) > "Tom got to my elderly mum's house very quickly and when he said he would, made her feel comfortable (she said he even took off his shoes!), fixed both issues really quickly and then tidied up after himself. He was super professional and friendly throughout and I've definitely saved his number for next time. Highly recommended - thanks Tom." > Source: Chris (5.0, via TrustATrader) ## Trades Gas engineer, Plumber ## Services they list _Listed on public sources or the business's own website; check directly that they cover your job before you book:_ - Boiler installation - Boiler repair - Boiler servicing - Gas cooker installation - Gas cooker repair - Gas emergencies - Gas fire repair and servicing - Gas safety testing and inspection - Immersion Heaters - Power flushing - Radiators and central heating - Underfloor heating ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 71 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 2 public listings for this trader. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) - Website: MyTrustedTraders shows a public website for this trader. (via MyTrustedTraders public listing) - Work photos: MyTrustedTraders shows 27 work photos on this profile. (via MyTrustedTraders public listing) Full verification checklist: https://mytrustedtraders.com/traders/tw-plumb/checks ## Credentials & sources - Credentials shown: 2 (none currently verifiable) - Companies House status: Unknown - Website online since 2024 (verified via public domain registry) - Evidence held from: TrustATrader, Which? Trusted Traders - Public evidence last checked June 2026 ## What this business says about itself _Self-declared on the trader's own website, not independently verified:_ - Emergency availability: emergency repair - Guarantee: Satisfaction Guaranteed - Good to know: Fixed pricing ## Opening hours - Source: Which? Trusted Traders - Monday–Friday: 8am–5pm - Saturday: 9am–3pm ## Before you hire a gas engineer _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - By law, anyone working on your gas appliances must be on the Gas Safe Register. Ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start. - Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence. - For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you. - Confirm they cover your area and can actually come out in your timeframe before anything else. - Read recent reviews for reliability and turning up on time, not only the quality of the work. ## Contact - Phone: 020 8191 2759 - Website: https://www.twplumb.co.uk --- Source: MyTrustedTraders, https://mytrustedtraders.com/traders/tw-plumb Real public evidence only: every figure traces to a named source, and reviews are cross-checked across 2 review sources. If a source does not carry a field, it is not shown.