# UGM Garden Services

UGM Garden Services is a landscaper in Cardiff. Rated 5.0/5 from 14 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement.

Trust Score: 35 out of 100, with a caution: newest review we found is from August 2018. Weigh that age against the score.

They state they've been established since 2003, but the earliest independent source we can find is 2010. Worth asking them about the gap.

## About
UGM Garden Services is a well established business offering low maintenance landscaping, garden clearance and all aspects of garden work from patios to fencing for private and commercial throughout the local area. The company, which can be found in Cardiff, was established in 2003 and has many years experience in the garden trade. UGM are proud of the fact that the quality of work has been recognised by many clients and that they have confidently recommended UGM to others, ensuring steady business growth through word of mouth and genuine referrals. All projects are considered and UGM offer a totally free consultation and quoting service. UGM undertake a wide variety of projects from large, long-established gardens to small, contemporary spaces. Whether the client is looking to create a terrace or decked area for entertainment, a low maintenance urban space or a tranquil retreat with year round colour UGM deliver a result that suits the client's requirements and budget. UGM Garden Services has a growing network of clients, located around Cardiff, including private landlords, industrial sites and several large organisations. The company is owned by Neil Humphreys who has been working in the landscape gardeners trade for many years. Leading the company for a number of years he previously worked for other gardeing and landscaping companies, he is experienced in all aspects of garden services and landscaping. With a small team of enthusiastic trades people, UGM Garden Services has professional, reliable and honest staff that are highly skilled in all aspects of garden maintenance and landscaping. Customer reviews show that the team deliver a good service in a respectful and cooperative manner.

## Public review evidence (by source)
| Source | Average rating | Reviews |
| --- | --- | --- |
| FreeIndex | 5.0/5 | 14 |

Rated 5.0, above the local average for landscapers in Cardiff. Across 76 landscapers in Cardiff, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Most recent review: 8 years ago.

## What customers consistently say
_Recurring strength themes from this trader's own reviews, each with a verbatim quote:_
- **Reliable and punctual** (Quoted from 3 reviews): "Reliable, inexpensive and polite" · FreeIndex, 5 May 2013

_Customers who keep coming back (3 reviewers describe returning):_ "We have used UGM for about 5 years now" · FreeIndex, 14 Mar 2010

## In customers' own words
_Verbatim quotes from this trader's public reviews, each attributed to its source:_
> "General garden maintenance and erecting trellising carried out to the highest specification. I'm thoroughly delighted."
> Source: David Griffiths (5.0, via FreeIndex)

> "Garden work including lawns hedges tree maintenance as well as general maintance of paths etc. Reliable, inexpensive and polite. Work on topiary. Developing very well."
> Source: Bryan Alcock (5.0, via FreeIndex)

> "Garden work including lawns hedges tree maintenance as well as general maintance of paths etc. Reliable, inexpensive and polite. Work on topiary.Developing very well."
> Source: Bryan Alcock (5.0, via FreeIndex)

## Trades
Landscaper, Gardener, Handyman

## Services they list
_Listed on public sources or the business's own website; check directly that they cover your job before you book:_
- Fencing and Decking
- Lawn Mowing
- Turf Laying

## What we checked, and when
_What MyTrustedTraders independently checked for this business (verified items only):_
- Review volume: MyTrustedTraders shows 14 public reviews on this profile. (via MyTrustedTraders public listing)
- Public listing spread: MyTrustedTraders shows 1 public listing for this trader. (via MyTrustedTraders public listing)
- Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing)
- Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing)

Full verification checklist: https://mytrustedtraders.com/traders/ugm-garden-services/checks

## Credentials & sources
- Credentials shown: 0
- Companies House status: Unknown
- FreeIndex lists Passed: Email address is working · Check dated 28 Mar 2026
- FreeIndex lists Cash, Cheque
- FreeIndex lists Garden Products
- FreeIndex lists Member since 25 Feb 2010; Reviewed by FreeIndex 17 Apr 2018; Profile last updated 12 Dec 2025
- FreeIndex lists All customer reviews are verified by email and are automatically checked for authenticity.
- FreeIndex lists Passed: Reviews checked · Check dated 28 Mar 2026
- FreeIndex ranks them 28 of 350 for UK Landscape Gardeners
- Listed business history: FreeIndex lists them in business since 2010
- Evidence held from: FreeIndex
- Public evidence last checked July 2026

## Before you hire a landscaper
_What to check when choosing this kind of trade (general guidance, not a claim about this business):_
- Get an itemised quote that separates plants and materials, any machinery or skip hire, and labour. A vague 'garden makeover' lump sum hides where the money goes and makes extra charges easy to add later.
- Be wary of paying a large sum up front 'for materials'. Agree staged payments against work you can see completed, especially for hard landscaping like patios, decking, paving or driveways.
- Tree work and anything near a boundary can be regulated. Protected trees and conservation areas often need permission, and removing a protected tree can be an offence. Confirm what is allowed, and that they carry public-liability insurance, before work starts.
- Ask to see a portfolio of completed work like yours, plus recent references you can contact.
- Check the credentials and registrations that matter for this work, and that they are current.

## Contact
- Phone: 07909 950484

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Source: MyTrustedTraders, https://mytrustedtraders.com/traders/ugm-garden-services
Real public evidence only: every figure traces to its named source. The evidence for this business comes from a single public source, so it is not yet cross-checked against a second. If a source does not carry a field, it is not shown.