# Waterboy Plumbing Ltd Waterboy Plumbing Ltd is a plumber in Wigston. Rated 5.0/5 from 55 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. No Trust Score yet: not enough public evidence held to score this business. 9 reviews in the last 12 months, in line with their long-term review pace of about 7 a year. Operating since at least 2018 (8 years), according to an independent source, not just their own word. ## About Waterboy Plumbing Ltd has been vetted and approved by TrustATrader. Covering Leicester, Loughbough, Coalville , Leicestershire, Rugby & Warwickshire, ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | TrustATrader | 5.0/5 | 55 | Rated 5.0, in line with the local average for plumbers in Wigston. Across 12 plumbers in Wigston, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally. Most recent review: 6 months ago. ## What customers consistently say _Recurring strength themes from this trader's own reviews, each with a verbatim quote:_ - **Clear communication** (Quoted from 3 reviews): "kept in communication throughout the work" · TrustATrader, 6 Mar 2026 - **Quality of the work** (Quoted from 3 reviews): "did a fantastic job" · TrustATrader, 6 Mar 2026 - **Reliable and punctual** (Quoted from 2 reviews): "Rich arrived exactly when he said he would" · TrustATrader, 6 Mar 2026 _Customers who keep coming back (2 reviewers describe returning):_ "Rich has fitted a new en suite & a bathroom refit for me now." · TrustATrader, 22 Oct 2021 _Customers mention transparent pricing:_ "Pricing is clear from the outset and also reasonable." · TrustATrader, 6 Jun 2023 _Respectful and tidy in your home (3 reviewers describe them being respectful of the home and leaving it clean):_ "He took the time to tidy up each day and was respectful of the rest of the house" · TrustATrader, 19 Aug 2025 ## What customers consistently praise _Themes mentioned across this trader's own public reviews:_ - Friendly & polite (mentioned in 38% of reviews we've read) - Punctual (mentioned in 28% of reviews we've read) ## In customers' own words _Verbatim quotes from this trader's public reviews, each attributed to its source:_ > "Rich and Mitch have done an excellent job. Great planning beforehand, responsive by text, started the work and finished on time. Very tidy and respectful of our home and nothing too much trouble Will definitely use them again" > Source: David (5.0, via TrustATrader) > "Absolutely in love with our new bathroom! Perfectly fitted, always quick to respond and provide answers to multiple questions. Would 100% recommend and be using again" > Source: Amber Berry (5.0, via TrustATrader) > "Dealing with Rich (Waterboy plumbing) was a pleasure. What is rare for some trades is Rich arrived exactly when he said he would, did a fantastic job and kept in communication throughout the work. Rich also sent pictures daily so we could see the progress. I would highly recommend Waterboy plumbing Thank you" > Source: Darren (5.0, via TrustATrader) ## Trades Plumber, Gas Engineer ## Services they list _Listed on public sources or the business's own website; check directly that they cover your job before you book:_ - Underfloor heating installation ## See their work _Portfolio and gallery links this business publishes. Inspect the source to see what each image represents:_ - [Photo gallery](http://www.waterboyplumbing.co.uk/gallery) - [Facebook](https://www.facebook.com/Waterboy-plumbing-264571900581528) ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 55 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 2 public listings for this trader. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) - Website: MyTrustedTraders shows a public website for this trader. (via MyTrustedTraders public listing) Full verification checklist: https://mytrustedtraders.com/traders/waterboy-plumbing-ltd-2/checks ## Credentials & sources - Credentials shown: 1 (none currently verifiable) - Companies House status: Unknown - Website online since 2018 (verified via public domain registry) - Evidence held from: TrustATrader, Companies House - Check dates vary by source. Where we hold a date, the check shows it. ## What this business says about itself _Self-declared on the trader's own website, not independently verified:_ - Experience they state: 15 years - Areas served: Leicester, Leicestershire, Blaby, Whetstone, Oadby, Narborough, Great Glen, Loughborough - Services stated: Underfloor heating installation - Brands they work with: Baxi, Ideal, Vaillant - Good to know: Free quotes · Fixed pricing · Design service ## Before you hire a plumber _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints. - Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work. - Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start. - For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk. - Confirm they cover your area and can actually come out in your timeframe before anything else. ## Contact - Phone: 07307 265535 - Website: http://www.waterboyplumbing.co.uk --- Source: MyTrustedTraders, https://mytrustedtraders.com/traders/waterboy-plumbing-ltd-2 Real public evidence only: every figure traces to a named source, with evidence held from 2 named public sources. If a source does not carry a field, it is not shown.