# West Street Plumbers

West Street Plumbers is a plumber in Epsom. Rated 5.0/5 from 133 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement.

Trust Score: 62 out of 100 (good record, gaps to check). The score rests on rated 5.0 from 133 reviews.

We cross-checked Companies House: this business is officially registered for work that matches the plumber services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.

They state they've been established since 2004, but the earliest independent source we can find is 2022. Worth asking them about the gap.

## Public review evidence (by source)
| Source | Average rating | Reviews |
| --- | --- | --- |
| Checkatrade | No rating shown | 133 |

Rated 5.0, in line with the local average for plumbers in Epsom. Across 45 plumbers in Epsom, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Most recent review: 7 months ago.

## In customers' own words
_Verbatim quotes from this trader's public reviews, each attributed to its source:_
> "Terry and Matt were brilliant when they stopped the very, very noisy pipes in my loft. They are very helpful, courteous and trustworthy. I would highly recommend them."
> Source: Anonymous (5.0, via Checkatrade)

> "Brilliant service as usual from Terry. He fitted a new boiler for us. There were some unforeseen issues with the fitting but Terry went above and beyond as usual to resolve them. Highly recommended."
> Source: Anonymous (5.0, via Checkatrade)

> "Humble and positive attitude throughout the job from Jay and his crew , highly proficient. Communication and Workmanship is 100% End result 100% Bloomin happy to have found 'em quite frankly ) Thanks Jay"
> Source: Anonymous (5.0, via Checkatrade)

## Trades
Plumber

## See their work
_Portfolio and gallery links this business publishes. Inspect the source to see what each image represents:_
- [Instagram](https://www.instagram.com/weststreetplumbers)
- [Facebook](https://www.facebook.com/weststreetplumbers)

## What we checked, and when
_What MyTrustedTraders independently checked for this business (verified items only):_
- Review volume: MyTrustedTraders shows 133 public reviews on this profile. (via MyTrustedTraders public listing)
- Public listing spread: MyTrustedTraders shows 1 public listing for this trader. (via MyTrustedTraders public listing)
- Business identity: MyTrustedTraders shows public business identity data for company number 14490470 with operating status active. (via MyTrustedTraders public listing)
- Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing)
- Website: MyTrustedTraders shows a public website for this trader. (via MyTrustedTraders public listing)

Full verification checklist: https://mytrustedtraders.com/traders/west-street-plumbers/checks

## Credentials & sources
- Credentials shown: 0
- Companies House status: Active
- Website online since 2017 (verified via public domain registry)
- Evidence held from: Checkatrade
- Check dates vary by source. Where we hold a date, the check shows it.

## What this business says about itself
_Self-declared on the trader's own website, not independently verified:_
- Established: 2004 (22 years in business)
- Good to know: Family-run

## Before you hire a plumber
_What to check when choosing this kind of trade (general guidance, not a claim about this business):_
- Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
- Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
- Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
- For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk.
- Look for consistent reviews across several named sources, not one polished profile.

## Contact
- Phone: 07850 188856
- Website: https://www.weststreetplumbers.com

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Source: MyTrustedTraders, https://mytrustedtraders.com/traders/west-street-plumbers
Real public evidence only: every figure traces to its named source. The evidence for this business comes from a single public source, so it is not yet cross-checked against a second. If a source does not carry a field, it is not shown.