Adept Plumbing & Heating

We were extremely disappointed with the lack of professionalism and knowledge. We contacted this company to work on our combi boiler as it suddenly stopped taking water. We agreed a rate, date and time over the phone. The plumber failed to show without a call. To make matters worse, he doesn't answer his phone. I send a message and he agreed to turn up on the following day which he does. He turns up with his wing man and they stare at the boiler for about half hour, loosing a screw and a rubber seal in the process. After looking confused and sharing his confusion with his wing man, he points at a part, indicating that this is where the fault must be. He charges 20% more than he quoted without really doing anything but leaving my kitchen floor wet. He tells me that he will return two days later. I agree to take a day off work for this visit as the house has been cold for a week. Surprise surprise, the plumber or his wing man don't call or show. My WhatsApp messages are received by him but no response. Please please avoid this clown at all costs.

Do not trust this plumber, he will give you one price, then try to scam you with extras for materials that he has not used, will take your money and won’t complete job. Also he tries to charge you extra saying such and such was not agreed and is an extra. To top it off he adds to the outstanding amount denying what you have already paid, and is prepared to swear an oath to this effect. They still have my key and will not return, so this will be reported to the authorities. The central heating he has installed is showing high levels of carbon monoxide, will be taking legal action.

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