Custom Heating & Plumbing LLP

Since my heating system was installed a couple of years ago by incompetents, it's never worked properly and has been emitting a terrible noise. Mike at Custom Heating and Plumbing was recommended to me by a friend in the village and I'm glad he was. He was easy to talk with on the phone, turned up when he said he would and exuded a level of care and professionalism I had given up on seeing again from a tradesperson. As well as servicing my outside, oil fired boiler, he diagnosed my long standing noise problem in minutes. He and his apprentice were polite and tidy and I would recommend them.

The company is very professional, polite and very clean when work is done each day I could not fault them in anyway.

Luke and Marco once again delivered an outstanding service. They quickly diagnosed and resolved two separate issues with our boiler. As always, their customer service and communication were excellent, keeping us fully informed throughout. One issue was fixed immediately, as they had already identified the required parts during a call and brought them with them. The more complex problem was resolved just two days later once the ordered parts had arrived. They are always flexible and accommodating of our specific needs, and we cannot recommend Luke and his team highly enough.

Luke and his Team gave a very reasonable quote; arranged a day that suited us; arrived when they said they would; were polite and friendly; completed the work to a high standard; cleared away any mess and offered to answer any queries that may arise after the work. I would highy recommend them to anyone.

The custom guys are very trustworthy and make sure job is finished professionally and completely

Assessed the problem, left to collect the part, returned within 15 mins ,replaced the part. Very professionallly behaved, polite, helpful and informative.

I can not thank Luke and Mike and team for my bathroom fit.Done to a high standard.They are a lovely company and I was very impressed with their work and so clean too.Any question I had they answered.It’s rare to find a company like this listens to their customer and delivers.I would highly recommend this company.

With no hot water working, I contacted Luke and Mike. They were great, knew exactly the problem and bingo, we had hot water immediately! Courteous and professional, I would highly recommend them