E.C.M Plumbing & Gas

We booked ECM to fit a hive thermostat. He arrived and 'fitted' it but it did not work properly... Well at all. He said he would come back the day after to sort it out but he never showed up and never replied to any messages. Rogue and so disappointing. Should be ashamed.

Didn't turn up didn't even bother to contact me to cancel or rearrange

Tim was very professional in his dealings with us throughout his visit. Arrived on time. Explained in detail what he was doing during the boiler service. Showed us parts that needed cleaning and explained why. Very tidy and the area he was working in was left clean when he had finished. Issued all the necessary paperwork to show what had been done and filled in the Service Interval Record Book. All in all we are impressed with him and would definitely use him again and also recommend him to anyone who asked. Well pleased.