"Mark provided detailed options during our initial consultation, and despite circumstances out of his control delaying the work slightly, he went out of his way to put things right. He was friendly and professional whilst working, and answered any questions I had. After the work was complete, he provided advice for how to avoid the issue in future, and provided assurance that I could contact him if there were any further issues."
Public evidence profile
Engineer Booking
Launch summary
Engineer BookingVerified plumber in Waterlooville, rated 9.53/10 from 139 reviews on Checkatrade.
Public proof summary
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Visible limitations on this record
These are evidence or response-routing gaps, not misconduct findings or paid-placement signals.
Customer voice from the public record
"Mark was exceptional, before he arrived i was provided a detailed phone call regarding the process of what he will accomplish. Arriving on time, he detected the problem instantly and did a fantastic job efficiently. He communicated effectively with detail as to what he was doing and his step by step plan. Very friendly, reliable, would definitely recommend"
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Review coverage and highlights
Mark provided detailed options during our initial consultation, and despite circumstances out of his control delaying the work slightly, he went out of his way to put things right. He was friendly and professional whilst working, and answered any questions I had. After the work was complete, he provided advice for how to avoid the issue in future, and provided assurance that I could contact him if there were any further issues.
Mark was exceptional, before he arrived i was provided a detailed phone call regarding the process of what he will accomplish. Arriving on time, he detected the problem instantly and did a fantastic job efficiently. He communicated effectively with detail as to what he was doing and his step by step plan. Very friendly, reliable, would definitely recommend
Fault identified with work carried out in February 2025. Immediate response to assess and confirmed the work would be rectified under warranty. The work has been rescheduled twice, informed there were some technical issues, and now no contact for 11 days. Bathroom has been unusable for over 3 weeks.
Trust checks and red flags
Endorsements from other traders
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Customer review evidence
Source-refresh labels elsewhere show when MTT last checked the record.
Mark provided detailed options during our initial consultation, and despite circumstances out of his control delaying the work slightly, he went out of his way to put things right. He was friendly and professional whilst working, and answered any questions I had. After the work was complete, he provided advice for how to avoid the issue in future, and provided assurance that I could contact him if there were any further issues.
Fault identified with work carried out in February 2025. Immediate response to assess and confirmed the work would be rectified under warranty. The work has been rescheduled twice, informed there were some technical issues, and now no contact for 11 days. Bathroom has been unusable for over 3 weeks.
Mark was exceptional, before he arrived i was provided a detailed phone call regarding the process of what he will accomplish. Arriving on time, he detected the problem instantly and did a fantastic job efficiently. He communicated effectively with detail as to what he was doing and his step by step plan. Very friendly, reliable, would definitely recommend
