Hampton Court Chimney Services Ltd

The service received literally from initial meet and survey through to completion of fitting was brilliant. Will the owner is polite, reliable and his workmanship is ‘A1’ I would highly recommend using their services

Will and the team provided a brilliant service from start to finish. He advised on design of fireplace, types of burner/fuel and then carried out all work with great care (in a freshly decorated room) and to a very high standard. We would have no hesitation in using Will again or recommending him to others.

The installation of the log burner was fine, however, the delivery date was continually being pushed out. During the installation the Fire Place surround was damaged and only fixed after numerous phone calls. I recently tried to contact them to supply the OFTEC certificate that I paid £200.00 for as part of the installation. I sent 4 emails, completed their online web form and left a couple of voicemails with NO response. In the end, I have had to pay a further £45.00 to OFTEC for a copy of the certificate. The customer service from this company is non existent !